{"id":32969,"date":"2019-04-18T04:18:18","date_gmt":"2019-04-18T09:18:18","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=32969"},"modified":"2025-02-27T01:29:47","modified_gmt":"2025-02-27T06:29:47","slug":"8-easy-to-do-ways-to-troubleshoot-network-connection","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/8-easy-to-do-ways-to-troubleshoot-network-connection\/","title":{"rendered":"8 Easy-to-Do Ways to Troubleshoot Network Connection"},"content":{"rendered":"\n<p>A faulty Wi-Fi\nconnection doesn\u2019t have to ruin your day. There are plenty of ways you can\nrestore a lost internet connection. Follow these network troubleshooting tips\nand you\u2019ll be up and running in no time. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Check Your Settings<\/h2>\n\n\n\n<p>First, check your\nWi-Fi settings. Go to <strong>Settings<\/strong> &gt; <strong>Network &amp; Internet<\/strong> &gt; <strong>Wi-Fi<\/strong>. Switch <strong>Wi-Fi<\/strong> to the <strong>On<\/strong>\nposition.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"282\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-settings.png\" alt=\"\" class=\"wp-image-32970\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-settings.png 563w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-settings-300x150.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-settings-80x40.png 80w\" sizes=\"auto, (max-width: 563px) 100vw, 563px\" \/><\/figure><\/div>\n\n\n\n<p>Phones and\ntablets also have settings that turn Wi-Fi on and off. Make sure that it is\nturned on so you can connect to the network.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"479\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-phone.png\" alt=\"\" class=\"wp-image-32971\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-phone.png 600w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-phone-300x240.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-phone-63x50.png 63w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n\n\n\n<p>You also want to\ncheck if Airplane Mode is turned on.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Check Your Access Points<\/h2>\n\n\n\n<p>Check your WAN\n(wide area network) and LAN (local area network) connections. In layman\u2019s\nterms, these are the Ethernet cables that go to and from your router. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"314\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/router.png\" alt=\"\" class=\"wp-image-32972\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/router.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/router-300x139.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/router-80x37.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure><\/div>\n\n\n\n<p>If you suspect\nthat the cables are the culprit, try swapping them out with new ones. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Go Around Obstacles<\/h2>\n\n\n\n<p>Walls, furniture,\nand other obstructions can be the reason why you\u2019re unable to go online. Moving\ncloser to the router can re-establish the connection. If moving closer to the\nrouter does not solve the issue, then at least we can remove it from the list\nof suspects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Restart the Router<\/h2>\n\n\n\n<p>Sometimes\nrestarting the router can help fix connectivity issues. This is even truer in\ncases where the router has not been turned off in a while. A quick restart can\njolt the router back into working like it used to.<\/p>\n\n\n\n<p>If that doesn\u2019t\nwork, you might also consider resetting the router. But only do so if you\u2019re\nokay with it being restored to its factory settings. You will have to\nreconfigure everything including the SSID and password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Check the Wi-Fi Name and Password<\/h2>\n\n\n\n<p>Check the network\nname (otherwise known as SSID) and password of the network connection. If\nyou\u2019re used to connecting automatically when in range of a router but are no\nlonger able to, changes may have been made to the network while you\u2019re away.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"342\" height=\"461\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-connections.png\" alt=\"\" class=\"wp-image-32973\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-connections.png 342w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-connections-223x300.png 223w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/wifi-connections-37x50.png 37w\" sizes=\"auto, (max-width: 342px) 100vw, 342px\" \/><\/figure><\/div>\n\n\n\n<p>It could be as\nsimple as administrators updating the password or the SSID could have been\nchanged to a different one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Check DHCP Settings<\/h2>\n\n\n\n<p>Routers are\nusually set up as DHCP servers. This setting lets computers join a network\nautomatically. With DHCP turned on, users will no longer have to mess with IP\nAddress and DNS Server settings manually.<\/p>\n\n\n\n<p>To edit your DHCP\nsettings, go to <strong>Windows Settings<\/strong>\n&gt; <strong>Network &amp; Internet<\/strong> &gt; <strong>Wi-Fi<\/strong>. Under <strong>Wi-Fi<\/strong>, click <strong>Manage Known\nNetworks<\/strong>. Select a network and click <strong>Properties<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"396\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/properties.png\" alt=\"\" class=\"wp-image-32974\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/properties.png 520w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/properties-300x228.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/properties-66x50.png 66w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/properties-130x100.png 130w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/figure><\/div>\n\n\n\n<p>Under <strong>IP Settings<\/strong>, click <strong>Edit<\/strong>. From the drop-down menu, select <strong>Automatic (DHCP)<\/strong>. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"623\" height=\"192\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/edit-ip-settings.png\" alt=\"\" class=\"wp-image-32975\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/edit-ip-settings.png 623w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/edit-ip-settings-300x92.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/edit-ip-settings-80x25.png 80w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Note:<\/strong> Selecting Manual will let\nyou set your <strong>DNS Server Address<\/strong> and <strong>IP Address<\/strong> settings manually.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7.\nUpdate Windows<\/h2>\n\n\n\n<p>Your network\nproblems could be caused by your system. If that is the case, Windows could\nhave possibly released a fix. Try updating your Windows machine to the latest\nrelease.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"663\" height=\"190\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-update-1.png\" alt=\"\" class=\"wp-image-32976\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-update-1.png 663w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-update-1-300x86.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-update-1-80x23.png 80w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/figure><\/div>\n\n\n\n<p>Go to <strong>Windows Settings<\/strong> &gt; <strong>Update &amp; Security<\/strong> &gt; <strong>Windows Update<\/strong>. Click <strong>Check for Updates<\/strong>. If there are updates\navailable, Windows will download and install them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8.\nOpen Windows Network Diagnostics<\/h2>\n\n\n\n<p>Windows has a\ntool called Windows Network Diagnostics that lets users troubleshoot connection\nissues. <\/p>\n\n\n\n<p>Go to <strong>Windows Settings<\/strong> &gt; <strong>Network &amp; Internet<\/strong> &gt; <strong>Status<\/strong>. Under <strong>Change Your Network Settings<\/strong>, click <strong>Network Troubleshooter<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"674\" height=\"340\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/network-troubleshooter.png\" alt=\"\" class=\"wp-image-32977\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/network-troubleshooter.png 674w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/network-troubleshooter-300x151.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/network-troubleshooter-80x40.png 80w\" sizes=\"auto, (max-width: 674px) 100vw, 674px\" \/><\/figure><\/div>\n\n\n\n<p>Windows Network\nDiagnostics will run a couple of tests to see what\u2019s possibly causing your\nWi-Fi issues.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"274\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-network.png\" alt=\"\" class=\"wp-image-32978\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-network.png 561w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-network-300x147.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/windows-network-80x39.png 80w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><\/figure><\/div>\n\n\n\n<p>Windows will let\nyou know if it does not find any issue. Otherwise, you will be given a list of\npossible actions to take to resolve the problem.<\/p>\n\n\n\n<p>This tool, or a\nversion of it, should be available in Windows 7 to Windows 10.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A faulty Wi-Fi connection doesn\u2019t have to ruin your day. There are plenty of ways you can restore a lost internet connection. Follow these network troubleshooting tips and you\u2019ll be [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":32972,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10405],"class_list":{"0":"post-32969","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-home-networking"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2019\/04\/router.png","author_info":{"display_name":"Christopher Jan Benitez","author_link":"https:\/\/helpdeskgeek.com\/author\/cbenitez\/"},"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Internet not working? 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