{"id":39979,"date":"2020-04-09T06:00:00","date_gmt":"2020-04-09T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=39979"},"modified":"2025-02-01T00:43:28","modified_gmt":"2025-02-01T05:43:28","slug":"how-to-recover-a-facebook-account-when-you-cant-log-in","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-recover-a-facebook-account-when-you-cant-log-in\/","title":{"rendered":"How to Recover a Facebook Account When You Can&#8217;t Log In"},"content":{"rendered":"\n<p>Are you having problems logging into Facebook? Whether you forgot your login details, or your Facebook account was hacked, there\u2019s\u00a0 no reason to panic. There are a few different ways to recover a Facebook account when you can&#8217;t log in.\u00a0<\/p>\n\n\n\n<p>If you believe\u00a0 your account has been hacked, you should probably go over the <a href=\"https:\/\/helpdeskgeek.com\/9-tips-for-better-privacy-on-facebook\/\" target=\"_blank\" rel=\"noopener\" aria-label=\" (opens in a new tab)\" data-lasso-id=\"6608\">main Facebook privacy tips<\/a> and make sure it doesn&#8217;t happen again. But if for some reason you just can&#8217;t remember your login details, the simple recovery process should help you access Facebook again.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"400\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image.png\" alt=\"\" class=\"wp-image-39980\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image-300x176.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image-610x359.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image-80x47.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Check If You&#8217;re Still Logged In<\/strong><\/h2>\n\n\n\n<p>It sounds silly, but the first thing to do if you find yourself logged out of your account is to check if you still have an active Facebook session on one of your devices. For example, if you can&#8217;t log into your Facebook on your smartphone, it&#8217;s possible that you&#8217;re still logged in on your desktop and vise versa.\u00a0<\/p>\n\n\n\n<p>This is probably the easiest way to recover a Facebook account, since all you need to do here is manually change your password in your account&#8217;s privacy settings.<\/p>\n\n\n\n<p>So if you find that you still have an active Facebook session on one of your devices, follow these steps.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"393\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_settings-menu.png\" alt=\"\" class=\"wp-image-39981\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_settings-menu.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_settings-menu-300x173.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_settings-menu-610x353.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_settings-menu-80x46.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>Click on the drop down arrow in the top right corner of the screen, and choose <strong>Settings<\/strong>.\u00a0<\/li><li>From the menu on the left side, choose <strong>Security and login<\/strong>.\u00a0<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"393\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_security-and-login-menu.png\" alt=\"\" class=\"wp-image-39982\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_security-and-login-menu.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_security-and-login-menu-300x173.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_security-and-login-menu-610x353.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_security-and-login-menu-80x46.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>Under <strong>Login<\/strong>, find <strong>Change password<\/strong>. Click <strong>Edit<\/strong> to change your password. In case you don&#8217;t remember your current passcode, click <strong>Forgotten your password?<\/strong> to reset it using your email address or a phone number.\u00a0<\/li><\/ul>\n\n\n\n<p>After you do that, if you suspect that someone hacked your account, in the same menu go to <strong>Where you&#8217;re logged in<\/strong>.\u00a0<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"349\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_where-youre-logged-in.png\" alt=\"\" class=\"wp-image-39983\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_where-youre-logged-in.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_where-youre-logged-in-300x154.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_where-youre-logged-in-610x313.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_where-youre-logged-in-80x41.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>There you can choose to <strong>Log out of all sessions<\/strong>. It will log you out of every active Facebook session except the current one. Then you can safely log back in with your new password details. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Log Into Facebook Using Account Recovery Options<\/strong><\/h2>\n\n\n\n<p>If you find yourself logged out of Facebook on every device, the first thing to do is to try and log back in with Facebook\u2019s default account recovery options.\u00a0<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"262\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_find-your-account-window.png\" alt=\"\" class=\"wp-image-39984\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_find-your-account-window.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_find-your-account-window-300x116.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_find-your-account-window-610x235.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_find-your-account-window-80x31.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>Go to Facebook and click <strong>Forgotten account?<\/strong> in the top right corner of the screen.\u00a0<\/li><li>This will take you to the <strong>Find Your Account<\/strong> window.<\/li><li>From there,you can do a few different things to identify your account.\u00a0<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"349\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reset-your-password.png\" alt=\"\" class=\"wp-image-39985\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reset-your-password.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reset-your-password-300x154.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reset-your-password-610x313.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reset-your-password-80x41.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>The first option is to enter your email or a phone number. If either of those are connected with your account, Facebook will send you the confirmation code and you&#8217;ll be able to reset your password and log back in easily.\u00a0<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"311\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_different-email-login.png\" alt=\"\" class=\"wp-image-39986\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_different-email-login.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_different-email-login-300x137.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_different-email-login-610x279.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_different-email-login-80x37.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>If you can&#8217;t login to Facebook with your usual details, you can also try and use a different email or a phone number of yours.\u00a0<\/p>\n\n\n\n<p>If you listed more than one email address or phone number when creating your Facebook account, this might be your way in. This is assuming you still remember your password or have it stored in your password manager.\u00a0<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"396\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_identify-your-account.png\" alt=\"\" class=\"wp-image-39987\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_identify-your-account.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_identify-your-account-300x175.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_identify-your-account-610x355.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_identify-your-account-80x47.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>Even if it doesn&#8217;t say so in the <strong>Find Your Account<\/strong> window, you can use your Facebook username to regain access to your Facebook.\u00a0<\/p>\n\n\n\n<p>Type your name or your possible username (if you don&#8217;t remember it exactly) into the search bar and see if it pops up on the list. When you see your profile picture, click <strong>This is My Account<\/strong> and follow the steps to reset your password and log back in. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Recover A Facebook Account With Trusted Contacts<\/strong><\/h2>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"260\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-email-access-.png\" alt=\"\" class=\"wp-image-39988\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-email-access-.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-email-access--300x115.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-email-access--610x233.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-email-access--80x31.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>In case all of the strategies we\u2019ve mentioned above have failed, your next step is to try to recover your Facebook account using <strong>Trusted Contacts<\/strong>.\u00a0<\/p>\n\n\n\n<p>The only problem here is that Trusted Contacts is the option that you need to have set up before you find yourself logged out of Facebook. So even if you&#8217;ve successfully logged into your account, we advise you to think ahead and set your Facebook Trusted Contacts right now.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"110\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_trusted-contacts-setup.png\" alt=\"\" class=\"wp-image-39989\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_trusted-contacts-setup.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_trusted-contacts-setup-300x49.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_trusted-contacts-setup-610x99.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_trusted-contacts-setup-80x13.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>On Facebook, click on the drop down arrow in the top right corner of the screen, and go to <strong>Settings<\/strong>. <\/li><li>From the menu on the left, choose <strong>Security and login<\/strong>.<\/li><li>Under <strong>Recommended<\/strong>, find <strong>Choose friends to contact if you are locked out<\/strong>, and click <strong>Edit<\/strong>. <\/li><\/ul>\n\n\n\n<p>You will then be prompted to add 3 to 5 friends that you can reach out to should you have a problem with your account. You can later edit this list by adding or removing people.\u00a0<\/p>\n\n\n\n<p>Once you activate your Trusted Contacts, it becomes a lot easier to log into your Facebook account when you forget your credentials.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>When you&#8217;re logged out of Facebook, click <strong>Forgotten account<\/strong>.\u00a0<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"351\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-longer-have-access.png\" alt=\"\" class=\"wp-image-39990\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-longer-have-access.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-longer-have-access-300x155.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-longer-have-access-610x315.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_no-longer-have-access-80x41.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>In <strong>Reset Your Password<\/strong> window, click <strong>No longer have access to these<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"286\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_how-can-we-reach-you.png\" alt=\"\" class=\"wp-image-39991\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_how-can-we-reach-you.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_how-can-we-reach-you-300x126.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_how-can-we-reach-you-610x257.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_how-can-we-reach-you-80x34.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ul class=\"wp-block-list\"><li>Enter your new email address or a phone number, and click <strong>Continue<\/strong>.\u00a0<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"508\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reveal-your-trusted-contacts.png\" alt=\"\" class=\"wp-image-39992\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reveal-your-trusted-contacts.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reveal-your-trusted-contacts-300x224.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reveal-your-trusted-contacts-610x456.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/fb_reveal-your-trusted-contacts-67x50.png 67w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>From there, you&#8217;ll get the instructions on how one of your trusted contacts can help you regain access to your account. Your friend will need to follow the special link and then send you the recovery code. You can then safely log back into Facebook. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Secure Your Account For the Future<\/strong><\/h2>\n\n\n\n<p>You can find yourself logged out of Facebook for one of two main reasons. Either someone has broken into your account, or you forgot your login details. For extra security, you can set up two-factor authentication on Facebook, and to avoid the latter, <a rel=\"noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.online-tech-tips.com\/the-best-password-managers-you-should-be-using\/\" target=\"_blank\" data-lasso-id=\"6612\">start using a password manager<\/a> to keep your data at hand.\u00a0<\/p>\n\n\n\n<p>Have you ever had to recover a Facebook account? Do you know any other ways of logging back in? Share your experience with us in the comments below.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you having problems logging into Facebook? Whether you forgot your login details, or your Facebook account was hacked, there\u2019s\u00a0 no reason to panic. There are a few different ways [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":39980,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10359],"tags":[10400],"class_list":{"0":"post-39979","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-social-media","8":"tag-facebook"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/04\/Featured-Image.png","author_info":{"display_name":"Anya Zhukova","author_link":"https:\/\/helpdeskgeek.com\/author\/azhukova\/"},"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Are you having problems logging into Facebook? Whether you forgot your login details, or your Facebook account was hacked, there\u2019s no reason to panic. There are a few different ways to recover a Facebook account when you can&#039;t log in. 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