{"id":42186,"date":"2020-06-27T06:00:00","date_gmt":"2020-06-27T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=42186"},"modified":"2025-03-14T11:21:50","modified_gmt":"2025-03-14T15:21:50","slug":"10-troubleshooting-ideas-for-when-your-amazon-fire-stick-is-not-working","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/10-troubleshooting-ideas-for-when-your-amazon-fire-stick-is-not-working\/","title":{"rendered":"10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working"},"content":{"rendered":"\n<p>The Amazon Fire Stick comes with many features and there are many third-party apps you can install to extend its functionalities. Occasionally, you may find that your Fire Stick is not working. You may either see a blank screen, issues with streaming content, or the remote to control the features won\u2019t work.<\/p>\n\n\n\n<p>Regardless of the issue, there are multiple ways to fix it when your Amazon Fire Stick is not working.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"278\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fix-fire-stick-issues-featured.jpg\" alt=\"\" class=\"wp-image-42187\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fix-fire-stick-issues-featured.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fix-fire-stick-issues-featured-300x123.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fix-fire-stick-issues-featured-80x33.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Restart Your Fire Stick<\/strong><\/h2>\n\n\n\n<p>One highly effective method to fix many issues with your Fire Stick is to reboot your stick. This <a href=\"https:\/\/helpdeskgeek.com\/how-to-delete-temporary-files-other-junk-on-a-smartphone-or-tablet\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7574\">cleans up the temporary files<\/a> stored on its storage and helps you start afresh.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>While you\u2019re on the main screen, select the <strong>Settings<\/strong> option at the top.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"303\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings.jpg\" alt=\"\" class=\"wp-image-42188\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-300x134.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-80x36.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Scroll to the right and select the option that says <strong>My Fire TV<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"354\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv.jpg\" alt=\"\" class=\"wp-image-42189\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-300x156.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-80x42.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Scroll down and click the <strong>Restart<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"250\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-fire-stick.png\" alt=\"\" class=\"wp-image-42190\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-fire-stick.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-fire-stick-300x110.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-fire-stick-80x29.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select <strong>Restart<\/strong> in the prompt that appears on your screen. Your Fire Stick will reboot.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"261\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-prompt.png\" alt=\"\" class=\"wp-image-42191\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-prompt.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-prompt-300x115.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/restart-prompt-80x31.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix Screen Mirroring Issues On The Fire Stick<\/strong><\/h2>\n\n\n\n<p>If you\u2019re having issues mirroring the screen of your devices to the Fire Stick, you must make sure your devices are compatible with the feature. The Fire Stick doesn\u2019t support the following devices for screen mirroring.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>iOS devices which include iPhone and iPad.<\/li><li>All Mac computers.<\/li><\/ul>\n\n\n\n<p>You can use an Android device but it must be running Android 4.2 or later. <a href=\"https:\/\/www.online-tech-tips.com\/how-to-downgrade-your-android-phone-to-an-older-os\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7576\">Earlier versions<\/a> aren\u2019t supported.<\/p>\n\n\n\n<p>You must also make sure your Fire Stick supports screen mirroring:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Press and hold the <strong>Home<\/strong> button on your remote.<\/li><li>If you see the <strong>Mirroring<\/strong> option, it means your Fire Stick supports mirroring your devices to the stick.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"456\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/screen-mirroring.png\" alt=\"\" class=\"wp-image-42192\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/screen-mirroring.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/screen-mirroring-300x201.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/screen-mirroring-75x50.png 75w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix The Blank Screen Issue With The Fire Stick<\/strong><\/h2>\n\n\n\n<p>If you turn on your Fire Stick and it <a href=\"https:\/\/www.online-tech-tips.com\/blank-display\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7577\">only shows a blank screen<\/a>, this could be the result of a loose or broken cable connection.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Make sure you\u2019re using the cables that came with your Fire Stick.<\/li><li>Ensure <a href=\"https:\/\/helpdeskgeek.com\/6-cool-ways-to-use-long-hdmi-cables\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7578\">the HDMI cable<\/a> is properly plugged into your TV\/screen.<\/li><li>Replace the HDMI cable if it\u2019s not in good condition.<\/li><li>Restart your Fire Stick a few times.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix Buffering Issues On The Fire Stick<\/strong><\/h2>\n\n\n\n<p>Buffering is a common issue you face while streaming online content. One way to fix that is to turn off the <a href=\"https:\/\/www.online-tech-tips.com\/4-ways-to-minimize-data-use-in-the-youtube-app\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7579\">data monitoring option<\/a> on your Fire Stick.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Select <strong>Settings<\/strong> from the main Fire Stick screen.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"303\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-1.jpg\" alt=\"\" class=\"wp-image-42193\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-1.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-1-300x134.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-settings-1-80x36.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Scroll to the right and choose the <strong>Preferences<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"287\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-preferences.jpg\" alt=\"\" class=\"wp-image-42194\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-preferences.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-preferences-300x127.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-preferences-80x34.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Click the <strong>Data Monitoring<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"253\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/data-monitoring.png\" alt=\"\" class=\"wp-image-42195\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/data-monitoring.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/data-monitoring-300x112.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/data-monitoring-80x30.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select the <strong>Data Monitoring <\/strong>option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"212\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-data-monitoring.png\" alt=\"\" class=\"wp-image-42196\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-data-monitoring.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-data-monitoring-300x94.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-data-monitoring-80x25.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>The option should now be turned off.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix App Crashes On The Fire Stick<\/strong><\/h2>\n\n\n\n<p>If one or several apps crash too often on your Fire Stick, you can fix that by <a href=\"https:\/\/helpdeskgeek.com\/easily-flush-the-windows-memory-cache\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7580\">clearing the cache<\/a> and data files for those apps. In some cases, you can reinstall the apps to fix their issues.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Click the <strong>Settings<\/strong> option on the main screen.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Select <strong>Applications<\/strong> on the following screen.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"354\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-apps.jpg\" alt=\"\" class=\"wp-image-42197\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-apps.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-apps-300x156.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fire-stick-apps-80x42.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Choose <strong>Manage Installed Applications<\/strong> to view your apps.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"259\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/installed-apps.png\" alt=\"\" class=\"wp-image-42198\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/installed-apps.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/installed-apps-300x114.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/installed-apps-80x30.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select the app that you have issues with and click it.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"326\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/select-app.jpg\" alt=\"\" class=\"wp-image-42199\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/select-app.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/select-app-300x144.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/select-app-80x38.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Scroll down and select the <strong>Clear cache<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"373\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-cache.jpg\" alt=\"\" class=\"wp-image-42200\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-cache.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-cache-300x165.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-cache-80x44.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Select the <strong>Clear data<\/strong> option as well.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"367\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-data.jpg\" alt=\"\" class=\"wp-image-42201\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-data.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-data-300x162.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/clear-app-data-80x43.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Launch the app, and if it still causes issues, select <strong>Uninstall<\/strong> to remove the app.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"370\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/uninstall-app.jpg\" alt=\"\" class=\"wp-image-42202\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/uninstall-app.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/uninstall-app-300x163.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/uninstall-app-80x44.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Redownload the app to your Fire Stick from the Amazon Appstore.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Stop The Fire Stick From Reading Your Screen<\/strong><\/h2>\n\n\n\n<p>If your Fire Stick is <a href=\"https:\/\/helpdeskgeek.com\/excel-speak-cells-command\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7581\">reading all the content on your screen<\/a> out loud, that\u2019s not an issue but a feature that the stick comes with. You can disable the feature to get rid of this annoyance.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Access the <strong>Settings<\/strong> option from the main screen.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Scroll right and select the <strong>Accessibility<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"430\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/accessibility-settings.jpg\" alt=\"\" class=\"wp-image-42203\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/accessibility-settings.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/accessibility-settings-300x190.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/accessibility-settings-80x50.jpg 80w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/accessibility-settings-70x43.jpg 70w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Choose the <strong>VoiceView<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"303\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/open-voiceview.jpg\" alt=\"\" class=\"wp-image-42204\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/open-voiceview.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/open-voiceview-300x134.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/open-voiceview-80x36.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Turn the <strong>VoiceView<\/strong> option off.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"223\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-voiceview.png\" alt=\"\" class=\"wp-image-42205\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-voiceview.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-voiceview-300x98.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/disable-voiceview-80x26.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix Internet Issues On The Fire Stick<\/strong><\/h2>\n\n\n\n<p>If you have <a href=\"https:\/\/helpdeskgeek.com\/fix-unidentified-network-and-no-network-access-in-windows\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7582\">issues connecting to the Internet<\/a> on your Fire Stick, first make sure that your Internet connection is active and that it works. Then, reboot your modem and re-connect your Fire Stick to it.<\/p>\n\n\n\n<p>You can forget and reconnect to your WiFi network as follows.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open the <strong>Settings<\/strong> menu from your home screen.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Select <strong>Network<\/strong> on the following screen.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"351\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/network-settings.jpg\" alt=\"\" class=\"wp-image-42206\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/network-settings.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/network-settings-300x155.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/network-settings-80x41.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Select your WiFi network and press the hamburger button on your Fire Stick remote.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"278\" height=\"421\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/forget-wifi-network.png\" alt=\"\" class=\"wp-image-42207\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/forget-wifi-network.png 278w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/forget-wifi-network-198x300.png 198w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/forget-wifi-network-33x50.png 33w\" sizes=\"auto, (max-width: 278px) 100vw, 278px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Reconnect to your WiFi network.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Fix The Fire Stick Remote Issues<\/strong><\/h2>\n\n\n\n<p>It\u2019s common to have issues with your Amazon Fire Stick remote not working and there are easy ways to fix these issues. More often than not, your remote doesn&#8217;t have active and working batteries on it and that\u2019s the reason it\u2019s not working with your stick.<\/p>\n\n\n\n<p>You can confirm it as follows.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Open the <strong>Settings<\/strong> screen on your Fire Stick.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Select the <strong>Remotes &amp; Bluetooth Devices<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"365\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-bluetooth-settings.jpg\" alt=\"\" class=\"wp-image-42208\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-bluetooth-settings.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-bluetooth-settings-300x161.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-bluetooth-settings-80x43.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Click the <strong>Amazon Fire TV Remotes<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"221\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-settings.png\" alt=\"\" class=\"wp-image-42209\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-settings.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-settings-300x98.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-settings-80x26.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select your remote in the list and see what the <strong>Battery<\/strong> option says. If it says <strong>Dead<\/strong>, your batteries are dead and you need to replace them.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"233\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-status.png\" alt=\"\" class=\"wp-image-42210\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-status.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-status-300x103.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/remote-status-80x27.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Alternatively, you can use the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.amazon.storm.lightning.client.aosp\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7583\">Fire Stick app<\/a> to control your Fire Stick from your smartphones.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Update Your Fire Stick<\/strong><\/h2>\n\n\n\n<p>Like your computers and smartphones, your Amazon Fire Stick receives software updates to fix bugs and improve your experience. If you haven\u2019t updated your stick in a long time, it\u2019s time to do that to fix the issues.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Launch the <strong>Settings<\/strong> menu on your Fire Stick.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Select the <strong>My Fire TV<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"354\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-1.jpg\" alt=\"\" class=\"wp-image-42211\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-1.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-1-300x156.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/my-fire-tv-1-80x42.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Click <strong>About<\/strong> on the following screen.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"206\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/about-fire-stick.png\" alt=\"\" class=\"wp-image-42212\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/about-fire-stick.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/about-fire-stick-300x91.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/about-fire-stick-80x24.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select <strong>Install Update<\/strong> if an update is available to be installed.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"290\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/install-fire-stick-update.jpg\" alt=\"\" class=\"wp-image-42213\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/install-fire-stick-update.jpg 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/install-fire-stick-update-300x128.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/install-fire-stick-update-80x34.jpg 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Reset Your Amazon Fire Stick<\/strong><\/h2>\n\n\n\n<p>If your issues persist, one last thing you can do is to reset your Fire Stick to the factory settings. This will reset all the settings, apps, and preferences on your stick.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Access the <strong>Settings<\/strong> menu on your stick.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Scroll to the right and select <strong>My Fire TV<\/strong>.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Scroll down and click the <strong>Reset to Factory Defaults<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"249\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/factory-reset-fire-stick.png\" alt=\"\" class=\"wp-image-42214\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/factory-reset-fire-stick.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/factory-reset-fire-stick-300x110.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/factory-reset-fire-stick-80x29.png 80w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/factory-reset-fire-stick-617x225.png 617w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>You\u2019ll get a prompt asking if you want to reset the stick. Click <strong>Reset<\/strong> to continue.<\/li><\/ol>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"280\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/reset-prompt.png\" alt=\"\" class=\"wp-image-42215\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/reset-prompt.png 680w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/reset-prompt-300x124.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/reset-prompt-80x33.png 80w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>Your Fire Stick will then require you to re-link your Amazon account with it.<\/p>\n\n\n\n<p>What\u2019s your preferred <a href=\"https:\/\/www.online-tech-tips.com\/7-best-live-tv-streaming-services-to-drop-cable-for-good\/\" target=\"_blank\" rel=\"noopener\" data-lasso-id=\"7584\">way to watch online content<\/a>? Do you use a device like Amazon Fire Stick to access online content? Let us know in the comments below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Amazon Fire Stick comes with many features and there are many third-party apps you can install to extend its functionalities. Occasionally, you may find that your Fire Stick is [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":42187,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10388],"class_list":{"0":"post-42186","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-fire-tv"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2020\/06\/fix-fire-stick-issues-featured.jpg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Amazon Fire Stick comes with many features and there are many third-party apps you can install to extend its functionalities. 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