![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/spotify.jpeg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nWith a little troubleshooting, you can quickly find the problem and fix it fast so you can get back to your music.<\/p>\n\n\n\n
In this guide, we\u2019ll show you what to do when the Spotify application is not responding.<\/p>\n\n\n\n
What to Do When Spotify App Is Not Responding<\/strong><\/h2>\n\n\n\nBefore you dig deeper into the advanced solutions, here are some essential steps you can take that may resolve a range of issues with the Spotify app.<\/p>\n\n\n\n
- Check whether you\u2019re connected to the internet<\/a> and then start Spotify again.<\/li>
- Check whether Spotify is down. If so, you may see an offline error. You can check Spotify\u2019s live status updates<\/a> on Twitter or visit sites like DownDetector<\/a> for updates.<\/li>
- Check your mobile device or computer for any pending updates. If they\u2019re available, download and install the updates and then try to open the Spotify app again.<\/li><\/ul>\n\n\n\n
If Spotify still won\u2019t open, check whether other apps and\/or websites are working. If the problem is mainly with the Spotify app, try the further troubleshooting steps below. <\/p>\n\n\n\n
1. Restart Your Device<\/strong><\/h2>\n\n\n\nA restart resolves any software glitches that may cause the Spotify app not to respond when you try to open it.<\/p>\n\n\n\n
- Windows PC<\/strong>: Select Start<\/strong> > Power<\/strong> > Restart<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/01-spotify-application-not-responding-fixes-power-restart.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Mac<\/strong>: Select Apple Menu<\/strong> > Restart<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/02-spotify-application-not-responding-fixes-mac-menu-restart.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Android<\/strong>: Press and hold the Power<\/strong> button and then tap the Restart<\/strong> option twice.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/03-spotify-application-not-responding-fixes-android-restart-857x1024.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- iOS<\/strong>: Depending on the iPhone you have, you can use the volume and side button, top button, or the side button only to restart the device.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/04-spotify-application-not-responding-fixes-iphone-restart.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n2. Restart Spotify<\/strong><\/h2>\n\n\n\nOnce you restart your phone or computer, open Spotify again and see if it responds. <\/p>\n\n\n\n
If you\u2019re using a smartphone, tap on the Spotify app to re-open it. If you\u2019re using a Windows PC or Mac, double-click the app and see if it responds.<\/p>\n\n\n\n
You can also use Task Manager (Windows) or Activity Monitor (Mac) to close the Spotify process completely and then try to open it again.<\/p>\n\n\n\n
- On your Windows PC, right-click the taskbar, select Task Manager<\/strong>, right-click Spotify,<\/strong> and select End Task<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/06-spotify-application-not-responding-fixes-task-manager-end-task.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- On a Mac, select Go<\/strong> > Utilities<\/strong> > Activity Monitor<\/strong> > Spotify<\/strong> and then select the X<\/strong> mark to close the app.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/07-spotify-application-not-responding-fixes-activity-monitor.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n3. Update Spotify App<\/strong><\/h2>\n\n\n\nSometimes you may find the Spotify application not responding because of a pending update. If you\u2019re using an older version of the app, issues may occur due to bugs that newer updates can fix.<\/p>\n\n\n\n
If your mobile device or computer doesn\u2019t update apps automatically, check whether Spotify needs an update.<\/p>\n\n\n\n
iOS<\/strong><\/h4>\n\n\n\nIf you\u2019re using an iPhone or iPad, you can update Spotify manually in a few quick steps.<\/p>\n\n\n\n
Open the App Store<\/strong> > Apple ID image<\/strong> > Spotify<\/strong> > Update<\/strong>. Once the update completes, check whether the app responds.<\/p>\n\n\n\n\t\t\t\n\t\t\t![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/08-spotify-application-not-responding-fixes-spotify-update.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nNote<\/strong>: If you don\u2019t see the Spotify app on the list, it means you\u2019re using the latest version.<\/p>\n\n\n\nYou can switch on automatic updates to ensure that Spotify and other apps are always up to date.<\/p>\n\n\n\n
- Tap Settings<\/strong> > iTunes & App Store<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/09-spotify-application-not-responding-fixes-itunes-app-store.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, toggle the App Updates<\/strong> switch to On\/green<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/10-spotify-application-not-responding-fixes-app-updates-1008x1024.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nAndroid<\/strong><\/h4>\n\n\n\nYou can update the Spotify app on your Android phone or tablet and check whether it works again.<\/p>\n\n\n\n
- Tap Google Play Store<\/strong> and then search for Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/11-spotify-application-not-responding-fixes-play-store-spotify-991x1024.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, tap Update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/12-spotify-application-not-responding-fixes-update.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nNote<\/strong>: If you don\u2019t see the Update<\/strong> option, it means you\u2019re using the latest version of the app.<\/p>\n\n\n\nAndroid devices also come with the Auto-update option that ensures you\u2019re always using the latest version of the app.<\/p>\n\n\n\n
- Open Google Play Store<\/strong> and search for Spotify<\/strong>.<\/li>
- Tap the menu<\/strong> (three dots) at the top right corner.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/13-spotify-application-not-responding-fixes-spotify.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, tap Enable<\/strong> Auto-update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/14-spotify-application-not-responding-fixes-auto-update.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nWindows\/Mac<\/strong><\/h4>\n\n\n\nIf you\u2019re using Spotify on your computer, you can update the app to the latest version and access new features or squash any kind of bugs.<\/p>\n\n\n\n
- When an update is available for the Spotify app, you\u2019ll see a blue dot<\/strong> next to the menu button in the upper right corner.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/15-spotify-application-not-responding-fixes-blue-dot.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Update Available. Restart Now<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/16-spotify-application-not-responding-fixes-restart-now.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n4. Reset Network Settings<\/strong><\/h2>\n\n\n\nWhen you reset your device\u2019s network settings the cellular and WiFi network configurations return to default settings. A reset also clears configurations for any virtual private network (VPN) you may be using.<\/p>\n\n\n\n
If you\u2019re using an Android or iOS device, it will reconnect to your carrier after a reset. You\u2019ll also need to manually reconfigure the VPN and WiFi settings so make sure you save your network information for an easy reset.<\/p>\n\n\n\n
5. Uninstall and Reinstall Spotify<\/strong><\/h2>\n\n\n\nIf the Spotify application is still not responding, uninstall and reinstall the app to solve the problem immediately. This way, you also get the latest version of the app.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\nOn your Windows PC, you can uninstall and reinstall Spotify in a few quick steps.<\/p>\n\n\n\n
- Select the Windows key<\/strong>, right-click Spotify<\/strong> and select Uninstall<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/18-spotify-application-not-responding-fixes-uninstall.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select OK<\/strong> if prompted to confirm your action, and then select Windows key<\/strong> + E<\/strong> to open the File Explorer<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/19-spotify-application-not-responding-fixes-file-explorer.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Navigate to C:UsersYourUsernameAppDataRoaming<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/20-spotify-application-not-responding-fixes-app-data-folder.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- If you can\u2019t view the AppData<\/strong> under your username, right-click Quick Access<\/strong> > Options<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/21-spotify-application-not-responding-fixes-app-data-quick-access-options.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Delete the Spotify folder<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/22-spotify-application-not-responding-fixes-spotify-folder.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Show hidden files, folders, and drives<\/strong> under the View<\/strong> tab and then select Apply<\/strong> > OK<\/strong>. Doing this allows you to see the hidden AppData folder.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/23-spotify-application-not-responding-fixes-show-hidden-files-folders-drives.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nRestart your PC, go to Microsoft Store and reinstall the Spotify app.<\/p>\n\n\n\n
Mac<\/strong><\/h4>\n\n\n\nTo uninstall the Spotify app on your Mac, you\u2019ll need to move it to the trash first before reinstalling the app from the App Store.<\/p>\n\n\n\n
- Select Go<\/strong> > Applications<\/strong> > Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/24-spotify-application-not-responding-fixes-go-apps-spotify.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Right-click on the app and select Move to bin<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/25-spotify-application-not-responding-fixes-move-to-bin.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Go to the App Store<\/strong> and download the Spotify<\/strong> app again. <\/li><\/ol>\n\n\n\n
6. Disable Hardware Acceleration<\/strong><\/h2>\n\n\n\nHardware acceleration is a setting on your computer that helps weaker hardware keep up with streaming. Some users have claimed that disabling the feature helped them get the Spotify application responding again.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\nYou can find the Hardware Acceleration setting from the Spotify app.<\/p>\n\n\n\n
- Open Spotify<\/strong>, select your username<\/strong> and then select Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/image-175.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Show Advanced Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/image-176.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Under Compatibility<\/strong>, toggle the Enable hardware acceleration<\/strong> switch to the left to disable the setting.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/image-177.png\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nMac<\/strong><\/h4>\n\n\n\nYou can quickly disable the Hardware Acceleration setting on your Mac from the Spotify menu. <\/p>\n\n\n\n
Select the Spotify<\/strong> menu at the top and then select Disable Hardware Acceleration<\/strong>.<\/p>\n\n\n\n\t\t\t\n\t\t\t![\"\"](\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/29-spotify-application-not-responding-fixes-disable-hardware-acceleration.jpg\")
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nEnjoy Your Favorite Music Again<\/strong><\/h2>\n\n\n\nWe hope the steps in this guide helped you fix when the Spotify application is not responding on your device. If you still can\u2019t access the app, you can contact Spotify support<\/a> or try some of our favorite Spotify alternatives<\/a>.<\/p>\n\n\n\nLeave a comment and let us know which solution worked for you.<\/p>\n","protected":false},"excerpt":{"rendered":"
For many people, Spotify is an integral part of their study, work, or exercise routines. The music streaming service is one of the most used worldwide. Yet sometimes, the Spotify […]<\/p>\n","protected":false},"author":36,"featured_media":54579,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10406],"class_list":{"0":"post-54578","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-spotify"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/spotify.jpeg","author_info":{"display_name":"Elsie Otachi","author_link":"https:\/\/helpdeskgeek.com\/author\/eotachi\/"},"aioseo_head":"\n\t\t\n\t
If Spotify still won\u2019t open, check whether other apps and\/or websites are working. If the problem is mainly with the Spotify app, try the further troubleshooting steps below. <\/p>\n\n\n\n
1. Restart Your Device<\/strong><\/h2>\n\n\n\nA restart resolves any software glitches that may cause the Spotify app not to respond when you try to open it.<\/p>\n\n\n\n
- Windows PC<\/strong>: Select Start<\/strong> > Power<\/strong> > Restart<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Mac<\/strong>: Select Apple Menu<\/strong> > Restart<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Android<\/strong>: Press and hold the Power<\/strong> button and then tap the Restart<\/strong> option twice.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- iOS<\/strong>: Depending on the iPhone you have, you can use the volume and side button, top button, or the side button only to restart the device.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n2. Restart Spotify<\/strong><\/h2>\n\n\n\nOnce you restart your phone or computer, open Spotify again and see if it responds. <\/p>\n\n\n\n
If you\u2019re using a smartphone, tap on the Spotify app to re-open it. If you\u2019re using a Windows PC or Mac, double-click the app and see if it responds.<\/p>\n\n\n\n
You can also use Task Manager (Windows) or Activity Monitor (Mac) to close the Spotify process completely and then try to open it again.<\/p>\n\n\n\n
- On your Windows PC, right-click the taskbar, select Task Manager<\/strong>, right-click Spotify,<\/strong> and select End Task<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- On a Mac, select Go<\/strong> > Utilities<\/strong> > Activity Monitor<\/strong> > Spotify<\/strong> and then select the X<\/strong> mark to close the app.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n3. Update Spotify App<\/strong><\/h2>\n\n\n\nSometimes you may find the Spotify application not responding because of a pending update. If you\u2019re using an older version of the app, issues may occur due to bugs that newer updates can fix.<\/p>\n\n\n\n
If your mobile device or computer doesn\u2019t update apps automatically, check whether Spotify needs an update.<\/p>\n\n\n\n
iOS<\/strong><\/h4>\n\n\n\nIf you\u2019re using an iPhone or iPad, you can update Spotify manually in a few quick steps.<\/p>\n\n\n\n
Open the App Store<\/strong> > Apple ID image<\/strong> > Spotify<\/strong> > Update<\/strong>. Once the update completes, check whether the app responds.<\/p>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nNote<\/strong>: If you don\u2019t see the Spotify app on the list, it means you\u2019re using the latest version.<\/p>\n\n\n\nYou can switch on automatic updates to ensure that Spotify and other apps are always up to date.<\/p>\n\n\n\n
- Tap Settings<\/strong> > iTunes & App Store<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, toggle the App Updates<\/strong> switch to On\/green<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nAndroid<\/strong><\/h4>\n\n\n\nYou can update the Spotify app on your Android phone or tablet and check whether it works again.<\/p>\n\n\n\n
- Tap Google Play Store<\/strong> and then search for Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, tap Update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nNote<\/strong>: If you don\u2019t see the Update<\/strong> option, it means you\u2019re using the latest version of the app.<\/p>\n\n\n\nAndroid devices also come with the Auto-update option that ensures you\u2019re always using the latest version of the app.<\/p>\n\n\n\n
- Open Google Play Store<\/strong> and search for Spotify<\/strong>.<\/li>
- Tap the menu<\/strong> (three dots) at the top right corner.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, tap Enable<\/strong> Auto-update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nWindows\/Mac<\/strong><\/h4>\n\n\n\nIf you\u2019re using Spotify on your computer, you can update the app to the latest version and access new features or squash any kind of bugs.<\/p>\n\n\n\n
- When an update is available for the Spotify app, you\u2019ll see a blue dot<\/strong> next to the menu button in the upper right corner.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Update Available. Restart Now<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n4. Reset Network Settings<\/strong><\/h2>\n\n\n\nWhen you reset your device\u2019s network settings the cellular and WiFi network configurations return to default settings. A reset also clears configurations for any virtual private network (VPN) you may be using.<\/p>\n\n\n\n
If you\u2019re using an Android or iOS device, it will reconnect to your carrier after a reset. You\u2019ll also need to manually reconfigure the VPN and WiFi settings so make sure you save your network information for an easy reset.<\/p>\n\n\n\n
5. Uninstall and Reinstall Spotify<\/strong><\/h2>\n\n\n\nIf the Spotify application is still not responding, uninstall and reinstall the app to solve the problem immediately. This way, you also get the latest version of the app.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\nOn your Windows PC, you can uninstall and reinstall Spotify in a few quick steps.<\/p>\n\n\n\n
- Select the Windows key<\/strong>, right-click Spotify<\/strong> and select Uninstall<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select OK<\/strong> if prompted to confirm your action, and then select Windows key<\/strong> + E<\/strong> to open the File Explorer<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Navigate to C:UsersYourUsernameAppDataRoaming<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- If you can\u2019t view the AppData<\/strong> under your username, right-click Quick Access<\/strong> > Options<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Delete the Spotify folder<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Show hidden files, folders, and drives<\/strong> under the View<\/strong> tab and then select Apply<\/strong> > OK<\/strong>. Doing this allows you to see the hidden AppData folder.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nRestart your PC, go to Microsoft Store and reinstall the Spotify app.<\/p>\n\n\n\n
Mac<\/strong><\/h4>\n\n\n\nTo uninstall the Spotify app on your Mac, you\u2019ll need to move it to the trash first before reinstalling the app from the App Store.<\/p>\n\n\n\n
- Select Go<\/strong> > Applications<\/strong> > Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Right-click on the app and select Move to bin<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Go to the App Store<\/strong> and download the Spotify<\/strong> app again. <\/li><\/ol>\n\n\n\n
6. Disable Hardware Acceleration<\/strong><\/h2>\n\n\n\nHardware acceleration is a setting on your computer that helps weaker hardware keep up with streaming. Some users have claimed that disabling the feature helped them get the Spotify application responding again.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\nYou can find the Hardware Acceleration setting from the Spotify app.<\/p>\n\n\n\n
- Open Spotify<\/strong>, select your username<\/strong> and then select Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Select Show Advanced Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Under Compatibility<\/strong>, toggle the Enable hardware acceleration<\/strong> switch to the left to disable the setting.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nMac<\/strong><\/h4>\n\n\n\nYou can quickly disable the Hardware Acceleration setting on your Mac from the Spotify menu. <\/p>\n\n\n\n
Select the Spotify<\/strong> menu at the top and then select Disable Hardware Acceleration<\/strong>.<\/p>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nEnjoy Your Favorite Music Again<\/strong><\/h2>\n\n\n\nWe hope the steps in this guide helped you fix when the Spotify application is not responding on your device. If you still can\u2019t access the app, you can contact Spotify support<\/a> or try some of our favorite Spotify alternatives<\/a>.<\/p>\n\n\n\nLeave a comment and let us know which solution worked for you.<\/p>\n","protected":false},"excerpt":{"rendered":"
For many people, Spotify is an integral part of their study, work, or exercise routines. The music streaming service is one of the most used worldwide. Yet sometimes, the Spotify […]<\/p>\n","protected":false},"author":36,"featured_media":54579,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10406],"class_list":{"0":"post-54578","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-spotify"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/spotify.jpeg","author_info":{"display_name":"Elsie Otachi","author_link":"https:\/\/helpdeskgeek.com\/author\/eotachi\/"},"aioseo_head":"\n\t\t\n\t
<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Mac<\/strong>: Select Apple Menu<\/strong> > Restart<\/strong>.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Android<\/strong>: Press and hold the Power<\/strong> button and then tap the Restart<\/strong> option twice.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- iOS<\/strong>: Depending on the iPhone you have, you can use the volume and side button, top button, or the side button only to restart the device.<\/li><\/ul>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
2. Restart Spotify<\/strong><\/h2>\n\n\n\n
Once you restart your phone or computer, open Spotify again and see if it responds. <\/p>\n\n\n\n
If you\u2019re using a smartphone, tap on the Spotify app to re-open it. If you\u2019re using a Windows PC or Mac, double-click the app and see if it responds.<\/p>\n\n\n\n
You can also use Task Manager (Windows) or Activity Monitor (Mac) to close the Spotify process completely and then try to open it again.<\/p>\n\n\n\n
- On your Windows PC, right-click the taskbar, select Task Manager<\/strong>, right-click Spotify,<\/strong> and select End Task<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- On a Mac, select Go<\/strong> > Utilities<\/strong> > Activity Monitor<\/strong> > Spotify<\/strong> and then select the X<\/strong> mark to close the app.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
3. Update Spotify App<\/strong><\/h2>\n\n\n\n
Sometimes you may find the Spotify application not responding because of a pending update. If you\u2019re using an older version of the app, issues may occur due to bugs that newer updates can fix.<\/p>\n\n\n\n
If your mobile device or computer doesn\u2019t update apps automatically, check whether Spotify needs an update.<\/p>\n\n\n\n
iOS<\/strong><\/h4>\n\n\n\n
If you\u2019re using an iPhone or iPad, you can update Spotify manually in a few quick steps.<\/p>\n\n\n\n
Open the App Store<\/strong> > Apple ID image<\/strong> > Spotify<\/strong> > Update<\/strong>. Once the update completes, check whether the app responds.<\/p>\n\n\n\n\t\t\t
\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nNote<\/strong>: If you don\u2019t see the Spotify app on the list, it means you\u2019re using the latest version.<\/p>\n\n\n\n
You can switch on automatic updates to ensure that Spotify and other apps are always up to date.<\/p>\n\n\n\n
- Tap Settings<\/strong> > iTunes & App Store<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Next, toggle the App Updates<\/strong> switch to On\/green<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
Android<\/strong><\/h4>\n\n\n\n
You can update the Spotify app on your Android phone or tablet and check whether it works again.<\/p>\n\n\n\n
- Tap Google Play Store<\/strong> and then search for Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Next, tap Update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
Note<\/strong>: If you don\u2019t see the Update<\/strong> option, it means you\u2019re using the latest version of the app.<\/p>\n\n\n\n
Android devices also come with the Auto-update option that ensures you\u2019re always using the latest version of the app.<\/p>\n\n\n\n
- Open Google Play Store<\/strong> and search for Spotify<\/strong>.<\/li>
- Tap the menu<\/strong> (three dots) at the top right corner.<\/li><\/ol>\n\n\n\n\t\t\t
\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n- Next, tap Enable<\/strong> Auto-update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
Windows\/Mac<\/strong><\/h4>\n\n\n\n
If you\u2019re using Spotify on your computer, you can update the app to the latest version and access new features or squash any kind of bugs.<\/p>\n\n\n\n
- When an update is available for the Spotify app, you\u2019ll see a blue dot<\/strong> next to the menu button in the upper right corner.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Select Update Available. Restart Now<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
4. Reset Network Settings<\/strong><\/h2>\n\n\n\n
When you reset your device\u2019s network settings the cellular and WiFi network configurations return to default settings. A reset also clears configurations for any virtual private network (VPN) you may be using.<\/p>\n\n\n\n
If you\u2019re using an Android or iOS device, it will reconnect to your carrier after a reset. You\u2019ll also need to manually reconfigure the VPN and WiFi settings so make sure you save your network information for an easy reset.<\/p>\n\n\n\n
5. Uninstall and Reinstall Spotify<\/strong><\/h2>\n\n\n\n
If the Spotify application is still not responding, uninstall and reinstall the app to solve the problem immediately. This way, you also get the latest version of the app.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\n
On your Windows PC, you can uninstall and reinstall Spotify in a few quick steps.<\/p>\n\n\n\n
- Select the Windows key<\/strong>, right-click Spotify<\/strong> and select Uninstall<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Select OK<\/strong> if prompted to confirm your action, and then select Windows key<\/strong> + E<\/strong> to open the File Explorer<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Navigate to C:UsersYourUsernameAppDataRoaming<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- If you can\u2019t view the AppData<\/strong> under your username, right-click Quick Access<\/strong> > Options<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Delete the Spotify folder<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Select Show hidden files, folders, and drives<\/strong> under the View<\/strong> tab and then select Apply<\/strong> > OK<\/strong>. Doing this allows you to see the hidden AppData folder.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
Restart your PC, go to Microsoft Store and reinstall the Spotify app.<\/p>\n\n\n\n
Mac<\/strong><\/h4>\n\n\n\n
To uninstall the Spotify app on your Mac, you\u2019ll need to move it to the trash first before reinstalling the app from the App Store.<\/p>\n\n\n\n
- Select Go<\/strong> > Applications<\/strong> > Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Right-click on the app and select Move to bin<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Go to the App Store<\/strong> and download the Spotify<\/strong> app again. <\/li><\/ol>\n\n\n\n
6. Disable Hardware Acceleration<\/strong><\/h2>\n\n\n\n
Hardware acceleration is a setting on your computer that helps weaker hardware keep up with streaming. Some users have claimed that disabling the feature helped them get the Spotify application responding again.<\/p>\n\n\n\n
Windows<\/strong><\/h4>\n\n\n\n
You can find the Hardware Acceleration setting from the Spotify app.<\/p>\n\n\n\n
- Open Spotify<\/strong>, select your username<\/strong> and then select Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Select Show Advanced Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
- Under Compatibility<\/strong>, toggle the Enable hardware acceleration<\/strong> switch to the left to disable the setting.<\/li><\/ol>\n\n\n\n\t\t\t\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
Mac<\/strong><\/h4>\n\n\n\n
You can quickly disable the Hardware Acceleration setting on your Mac from the Spotify menu. <\/p>\n\n\n\n
Select the Spotify<\/strong> menu at the top and then select Disable Hardware Acceleration<\/strong>.<\/p>\n\n\n\n\t\t\t
\n\t\t\t<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\nEnjoy Your Favorite Music Again<\/strong><\/h2>\n\n\n\n
We hope the steps in this guide helped you fix when the Spotify application is not responding on your device. If you still can\u2019t access the app, you can contact Spotify support<\/a> or try some of our favorite Spotify alternatives<\/a>.<\/p>\n\n\n\n
Leave a comment and let us know which solution worked for you.<\/p>\n","protected":false},"excerpt":{"rendered":"
For many people, Spotify is an integral part of their study, work, or exercise routines. The music streaming service is one of the most used worldwide. Yet sometimes, the Spotify […]<\/p>\n","protected":false},"author":36,"featured_media":54579,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10406],"class_list":{"0":"post-54578","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-spotify"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/spotify.jpeg","author_info":{"display_name":"Elsie Otachi","author_link":"https:\/\/helpdeskgeek.com\/author\/eotachi\/"},"aioseo_head":"\n\t\t\n\t
- Under Compatibility<\/strong>, toggle the Enable hardware acceleration<\/strong> switch to the left to disable the setting.<\/li><\/ol>\n\n\n\n\t\t\t
- Select Show Advanced Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Open Spotify<\/strong>, select your username<\/strong> and then select Settings<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Go to the App Store<\/strong> and download the Spotify<\/strong> app again. <\/li><\/ol>\n\n\n\n
- Right-click on the app and select Move to bin<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Select Go<\/strong> > Applications<\/strong> > Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Select Show hidden files, folders, and drives<\/strong> under the View<\/strong> tab and then select Apply<\/strong> > OK<\/strong>. Doing this allows you to see the hidden AppData folder.<\/li><\/ol>\n\n\n\n\t\t\t
- Delete the Spotify folder<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- If you can\u2019t view the AppData<\/strong> under your username, right-click Quick Access<\/strong> > Options<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Navigate to C:UsersYourUsernameAppDataRoaming<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Select OK<\/strong> if prompted to confirm your action, and then select Windows key<\/strong> + E<\/strong> to open the File Explorer<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Select the Windows key<\/strong>, right-click Spotify<\/strong> and select Uninstall<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Select Update Available. Restart Now<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- When an update is available for the Spotify app, you\u2019ll see a blue dot<\/strong> next to the menu button in the upper right corner.<\/li><\/ol>\n\n\n\n\t\t\t
- Tap the menu<\/strong> (three dots) at the top right corner.<\/li><\/ol>\n\n\n\n\t\t\t
- Open Google Play Store<\/strong> and search for Spotify<\/strong>.<\/li>
- Next, tap Update<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Tap Google Play Store<\/strong> and then search for Spotify<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Next, toggle the App Updates<\/strong> switch to On\/green<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- Tap Settings<\/strong> > iTunes & App Store<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- On a Mac, select Go<\/strong> > Utilities<\/strong> > Activity Monitor<\/strong> > Spotify<\/strong> and then select the X<\/strong> mark to close the app.<\/li><\/ol>\n\n\n\n\t\t\t
- On your Windows PC, right-click the taskbar, select Task Manager<\/strong>, right-click Spotify,<\/strong> and select End Task<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
- iOS<\/strong>: Depending on the iPhone you have, you can use the volume and side button, top button, or the side button only to restart the device.<\/li><\/ul>\n\n\n\n\t\t\t
- Android<\/strong>: Press and hold the Power<\/strong> button and then tap the Restart<\/strong> option twice.<\/li><\/ul>\n\n\n\n\t\t\t