{"id":54731,"date":"2021-10-18T06:00:00","date_gmt":"2021-10-18T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=54731"},"modified":"2025-02-01T00:37:33","modified_gmt":"2025-02-01T05:37:33","slug":"how-to-fix-it-when-roku-has-no-sound","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-fix-it-when-roku-has-no-sound\/","title":{"rendered":"How to Fix It When Roku Has No Sound"},"content":{"rendered":"\n

Roku is an excellent streaming device<\/a>, and you\u2019ll usually have a great time using it. However, the device has its fair share of issues. One common issue is when your Roku has no sound.<\/p>\n\n\n\n

Sometimes, you might find that your Roku has no sound when you\u2019re watching a video or trying to play an audio file. There are many reasons Roku behaves this way. However, there are multiple fixes to this sound problem.<\/p>\n\n\n\n\t\t\t

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Make Sure Mute Is Turned Off<\/strong><\/h2>\n\n\n\n

When your Roku has no sound, the first thing to check is your TV\u2019s mute mode. The mute mode must be off if you want your Roku to play any sound. Pick up your TV\u2019s remote, press the mute button on it, and this should deactivate the mute mode on your Roku-connected TV.<\/p>\n\n\n\n\t\t\t

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Also, confirm that you have set the volume levels reasonably high on your TV, so the sound is audible. Press the volume up button on your TV\u2019s remote and bring the levels to somewhere around 50%.<\/p>\n\n\n\n

These primary checks should be completed before you do more troubleshooting. <\/p>\n\n\n\n

Unplug Cables and Plug Them Back In<\/strong><\/h2>\n\n\n\n

If you still don\u2019t have sound from a Roku-connected device, chances are Roku\u2019s cables have an issue. In this case, you should unplug all the wires that you use to connect your Roku device to your screen or TV.<\/p>\n\n\n\n

For instance, if you\u2019ve connected your Roku to your TV via an HDMI cable<\/a>, unplug the cable from both your Roku device and your TV. Then, plug the cable back into the respective ports.<\/p>\n\n\n\n

If there\u2019s an issue with the cable being loose, this should fix that.<\/p>\n\n\n\n

Connect to a Different Input on the TV<\/strong><\/h2>\n\n\n\n

It\u2019s possible that the port you connect your Roku to on your TV isn\u2019t working, so you don\u2019t hear any sounds on your device. There are various reasons a TV\u2019s port may not work, including dust in the port.<\/p>\n\n\n\n\t\t\t

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A good thing about most modern TVs is they often have multiple HDMI ports. This way, you can connect your Roku to another port on your TV and see if that works.<\/p>\n\n\n\n

If the port was an issue, connecting to a different port should fix that, and you should now have sound.<\/p>\n\n\n\n

Change Roku Audio Mode<\/strong><\/h2>\n\n\n\n

Roku offers multiple audio modes, and you should choose the one that\u2019s compatible with your TV and cable connection. It\u2019s worth manually changing the audio mode to see if this fixes your Roku sound problems.<\/p>\n\n\n\n

TOSLINK Cable<\/strong><\/h4>\n\n\n\n

If you use a TOSLINK cable with your Roku, change the audio mode to Dolby Digital<\/a> to potentially fix sound issues:<\/p>\n\n\n\n

  1. Press the Home <\/strong>button on your Roku remote to access Roku\u2019s main interface.<\/li>
  2. Select Settings <\/strong>on Roku\u2019s main screen.<\/li><\/ol>\n\n\n\n\t\t\t
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    1. Scroll down the Settings menu and choose Audio <\/strong>from the list.<\/li>
    2. Choose HDMI and S\/PDIF<\/strong> on the Audio settings screen.<\/li>
    3. Select Dolby Digital<\/strong> from the audio options available in the menu.<\/li><\/ol>\n\n\n\n\t\t\t
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      Play a video or audio on your Roku, and the sound should play just fine.<\/p>\n\n\n\n

      HDMI Cable<\/strong><\/h4>\n\n\n\n

      If you\u2019ve connected Roku to your TV via an HDMI cable, set PCM-Stereo as the default audio mode and see if that fixes the problem:<\/p>\n\n\n\n

      1. Access your Roku\u2019s main interface by pressing the Home <\/strong>button on the Roku remote.<\/li>
      2. Select Settings <\/strong>on Roku\u2019s main interface.<\/li>
      3. Choose Audio <\/strong>followed by HDMI <\/strong>on the Settings screen.<\/li><\/ol>\n\n\n\n\t\t\t
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        1. From the audio modes list, select PCM-Stereo<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
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          Play an audio or video file and see if you can hear the sound.<\/p>\n\n\n\n

          Disable Volume Leveling<\/strong><\/h2>\n\n\n\n

          Volume leveling is a feature on Roku that automatically adjusts the volume levels on your device. When you experience any sound issues, it\u2019s worth turning off this feature to potentially fix the problem:<\/p>\n\n\n\n

          1. Play a video or audio on your Roku device.<\/li>
          2. While the media is playing, press the *<\/strong> (asterisk) button on your Roku remote.<\/li>
          3. Select Sound settings<\/strong> from the menu that opens in the left sidebar.<\/li><\/ol>\n\n\n\n\t\t\t
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            1. Highlight the Volume leveling<\/strong> option using your Roku remote.<\/li>
            2. Press the right-arrow key<\/strong> on your Roku remote until the option says Off<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
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              That should fix the sound issues with your Roku.<\/p>\n\n\n\n

              Reset Roku<\/strong><\/h2>\n\n\n\n

              If nothing else works, reset your Roku to the factory settings. This should eliminate any issues occurring due to improperly configured options. Your Roku gets back to the factory state when you reset the device.<\/p>\n\n\n\n

              Keep in mind that you lose access to all your customized options when you reset your Roku. Your device is also delinked from your Roku account. Later, when your Roku is reset, you can reconfigure it with your account.<\/p>\n\n\n\n

              1. Press the Home <\/strong>button on your Roku remote.<\/li>
              2. Select Settings <\/strong>on Roku\u2019s main interface.<\/li>
              3. Choose System <\/strong>from the Settings menu.<\/li><\/ol>\n\n\n\n\t\t\t
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                1. Select Advanced system settings<\/strong> on the System screen.<\/li><\/ol>\n\n\n\n\t\t\t
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                  1. Highlight the Factory reset<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t
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                    1. In the right area of your screen, you\u2019ll see a four-digit code. Type this code using your Roku remote to reset your device.<\/li><\/ol>\n\n\n\n

                      Once your Roku is reset, link it with your account to access your content.<\/p>\n\n\n\n

                      If you can\u2019t follow the above steps for some reason, there\u2019s an alternate way to reset your Roku. At the back of your Roku device, you\u2019ll see a Reset <\/strong>button or pinhole. Use this button or pinhole to bring your Roku back to the factory settings.<\/p>\n\n\n\n

                      It\u2019s Easy to Resolve Roku\u2019s Sound Issues<\/strong><\/h2>\n\n\n\n

                      It\u2019s annoying when your Roku device suddenly decides not to play any sound. With the simple fixes above, you can get rid of this sound error and resume your media playback like usual.<\/p>\n","protected":false},"excerpt":{"rendered":"

                      Roku is an excellent streaming device, and you\u2019ll usually have a great time using it. However, the device has its fair share of issues. One common issue is when your […]<\/p>\n","protected":false},"author":38,"featured_media":54733,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10432],"class_list":{"0":"post-54731","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-roku"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/1-fix-roku-no-sound-featured.jpg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t