{"id":54775,"date":"2021-10-19T18:00:00","date_gmt":"2021-10-19T22:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=54775"},"modified":"2025-05-14T08:41:50","modified_gmt":"2025-05-14T12:41:50","slug":"fix-your-device-isnt-compatible-with-this-version-on-android","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/fix-your-device-isnt-compatible-with-this-version-on-android\/","title":{"rendered":"FIX: “Your Device Isn’t Compatible with This Version” on Android"},"content":{"rendered":"\n

While downloading specific apps on your Android device, you might find that the Play Store displays a \u201cYour device isn’t compatible with this version\u201d error, implying that your device isn\u2019t compatible with the app.<\/p>\n\n\n\n

This error causes the Install button to disappear, rendering it impossible to download the app. In this article, you\u2019ll find a few quick fixes for this error.<\/p>\n\n\n\n\t\t\t

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\"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n

Why This Error Occurs<\/strong> on Android<\/h2>\n\n\n\n

The error appears when the Play Store thinks your device isn\u2019t compatible with the app you\u2019re trying to download. This doesn\u2019t mean that there\u2019s an issue with your device.<\/p>\n\n\n\n

The error means the app developer hasn\u2019t chosen your device for their app (for their own reasons). It\u2019s also possible that the app isn\u2019t available in your region.<\/p>\n\n\n\n

How to Resolve This Error on Android<\/strong><\/h2>\n\n\n\n

You have both basic and advanced fixes to get around this error.<\/p>\n\n\n\n

Clear Google Play Store\u2019s Cache and Data<\/strong><\/h4>\n\n\n\n

A possible reason you may see the above error on your device is that the Google Play Store has a minor glitch in it. This can cause the Store to display various errors.<\/p>\n\n\n\n

To get around this issue, you can try clearing Play Store\u2019s cache and data files. This doesn\u2019t delete or affect any of your installed apps.<\/p>\n\n\n\n

  1. Launch the Settings <\/strong>app on your Android device.<\/li>
  2. Tap Apps & notifications<\/strong> in Settings.<\/li><\/ol>\n\n\n\n\t\t\t
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    \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
    1. Find the Google Play Store<\/strong> app in the list. If you don\u2019t see this app, tap See all apps<\/strong>.<\/li>
    2. Tap Storage & cache<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
      \n\t\t\t
      \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
      1. Tap Clear storage<\/strong> followed by Clear cache<\/strong> on the following screen.<\/li><\/ol>\n\n\n\n\t\t\t
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        \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
        1. Open the Play Store<\/strong> and see if you can now download your app.<\/li><\/ol>\n\n\n\n

          Uninstall Google Play Store Updates<\/strong><\/h4>\n\n\n\n

          The \u201cYour device isn’t compatible with this version\u201d error<\/a> might be the result of a Play Store update. Luckily, you can roll back these updates and see if you can download your app:<\/p>\n\n\n\n

          1. Launch the Settings <\/strong>app on your device.<\/li>
          2. Tap Apps & notifications<\/strong> in Settings.<\/li>
          3. Select Google Play Store<\/strong> in the apps list.<\/li>
          4. Tap the three dots at the top-right corner on the Google Play Store\u2019s App info<\/strong> screen.<\/li><\/ol>\n\n\n\n\t\t\t
            \n\t\t\t
            \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
            1. Select Uninstall updates<\/strong> from the three dots menu.<\/li><\/ol>\n\n\n\n\t\t\t
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              \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
              1. Tap OK <\/strong>in the prompt that appears on your screen.<\/li><\/ol>\n\n\n\n\t\t\t
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                \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                1. Launch Google Play Store<\/strong> and try to download your app.<\/li><\/ol>\n\n\n\n

                  Delete Google Services Framework\u2019s Cache and Data<\/strong><\/h4>\n\n\n\n

                  If your issue persists, try clearing Google Services Framework\u2019s cache and data and see if that helps. Again, this doesn\u2019t delete your apps or data stored on your device.<\/p>\n\n\n\n

                  1. Open the Settings <\/strong>app on your device.<\/li>
                  2. Select Apps & notifications<\/strong>.<\/li>
                  3. Choose the Google Services Framework<\/strong> in the apps list.<\/li>
                  4. Tap Storage & cache <\/strong>on the App info<\/strong> screen.<\/li><\/ol>\n\n\n\n\t\t\t
                    \n\t\t\t
                    \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                    1. Tap the Clear storage<\/strong> and then Clear cache<\/strong> buttons.<\/li><\/ol>\n\n\n\n\t\t\t
                      \n\t\t\t
                      \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                      1. Access the Play Store<\/strong> and try to download your app.<\/li><\/ol>\n\n\n\n

                        Update Android Version<\/strong><\/h4>\n\n\n\n

                        Ideally, you should always run the latest version of the operating system on your Android device. If not, update your operating system, following the steps below, to see if this fixes the error. <\/p>\n\n\n\n

                        1. Access the Settings <\/strong>app on your device.<\/li>
                        2. Scroll down and select System<\/strong>.<\/li><\/ol>\n\n\n\n\t\t\t
                          \n\t\t\t
                          \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                          1. Choose System updates<\/strong> on the System screen.<\/li><\/ol>\n\n\n\n\t\t\t
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                            \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                            1. Wait for your device to check for a new Android version.<\/li><\/ol>\n\n\n\n\t\t\t
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                              \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                              1. If a new version is available, install it.<\/li><\/ol>\n\n\n\n

                                Sideload the \u201cIncompatible\u201d App<\/strong><\/h4>\n\n\n\n

                                Unlike iOS, Android allows you to install apps from outside the official Play Store. Therefore,\u00a0 if you can\u2019t get an app from the Play Store, you can download and install it from a third-party site. This process is referred to as sideloading<\/a>.<\/p>\n\n\n\n

                                To do this, you\u2019ll first need to turn on an option in your device\u2019s settings and then download your app from a site.<\/p>\n\n\n\n

                                1. Open the Settings <\/strong>app.<\/li>
                                2. Select Apps & notifications<\/strong> > Special app access<\/strong> > Install unknown apps<\/strong> in Settings.<\/li><\/ol>\n\n\n\n\t\t\t
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                                  \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                                  1. Select the browser you\u2019ll use to download the app, and enable the Allow from this source<\/strong> option.<\/li><\/ol>\n\n\n\n\t\t\t
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                                    \"\"<\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n
                                    1. Launch your browser and go to an Android app downloads site<\/a>.\u00a0<\/li>
                                    2. Download and save the app\u2019s APK file. Then, tap this file to install the app on your device without using the official Play Store.<\/li><\/ol>\n\n\n\n

                                      Install a Custom ROM on Your Android Device<\/strong><\/h4>\n\n\n\n

                                      If you prefer installing apps from the Play Store, root your device and then install a custom ROM on it. A custom ROM is a customized version of the operating system.<\/p>\n\n\n\n

                                      The process to root an Android device varies by the device you have. Some devices require you to unlock the bootloader before you can install a ROM.<\/p>\n\n\n\n

                                      Once you\u2019ve rooted your device, install a custom recovery<\/a> on it. Then, use this custom recovery to flash a custom ROM on your device. These steps should help resolve the \u201cYour device isn’t compatible with this version\u201d error on your device.<\/p>\n\n\n\n

                                      With the methods above, you should be able to get any \u201cincompatible\u201d app running on your device. Enjoy!<\/p>\n","protected":false},"excerpt":{"rendered":"

                                      While downloading specific apps on your Android device, you might find that the Play Store displays a \u201cYour device isn’t compatible with this version\u201d error, implying that your device isn\u2019t […]<\/p>\n","protected":false},"author":38,"featured_media":54776,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10404,10506],"class_list":{"0":"post-54775","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-android","9":"tag-featured"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2021\/10\/1-fix-play-store-app-incompatibility-featured.jpg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t