{"id":58898,"date":"2022-03-16T18:00:00","date_gmt":"2022-03-16T22:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=58898"},"modified":"2025-01-31T00:00:07","modified_gmt":"2025-01-31T05:00:07","slug":"doordash-not-working-7-things-to-try","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/doordash-not-working-7-things-to-try\/","title":{"rendered":"Doordash Not Working? 7 Things to Try"},"content":{"rendered":"\n<p>Doordash is one of the most popular apps on the market today. Whether you\u2019re trying to avoid exposure to people due to the pandemic or you just don\u2019t feel like going out for food, apps like Doordash (and GrubHub, InstaCart, or Postmates) have become commonplace.\u00a0<\/p>\n\n\n\n<p>No one wants to go through the headache of troubleshooting your food delivery service app, but sometimes even the most well-made ones go down. If you encounter app issues, try these steps to straighten out the problem.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-full\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73.png\" data-lasso-id=\"26785\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73.png\" alt=\"\" class=\"wp-image-58899\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73.png 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-300x158.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-768x404.png 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-320x168.png 320w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-640x336.png 640w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-360x189.png 360w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-720x378.png 720w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-800x420.png 800w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-610x320.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73-80x42.png 80w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Tell if Doordash Is Down<\/strong><\/h2>\n\n\n\n<p>It\u2019s not always easy to tell if Doordash is down. Many users have reported glitches that only arise at checkout or\u2014if you\u2019re a Doordash driver\u2014problems that only appear when you try to accept delivery. Other times, the issues might be caused by a Doordash outage. <\/p>\n\n\n\n<p>If the Dasher app is down, it might prevent you from logging in, or it might throw a \u201c503 service temporarily unavailable\u201d or \u201c502 bad gateway\u201d error when you login. You can also check social media or the Doordash Reddit page. Reddit is a common source of information and where drivers gather to exchange tips and advice on making a living through the app. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Fix Doordash App Not Working<\/strong><\/h2>\n\n\n\n<p>If Doordash doesn\u2019t work for you, try one of these steps.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Check For Outages<\/strong><\/h4>\n\n\n\n<p>If Doordash is down, there\u2019s not much you can do except wait for it to come back up. The easiest way to check the status of Doordash is to use Downdetector, a service that checks the current status of websites and services across the web. <\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-full\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74.png\" data-lasso-id=\"26786\"><img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"295\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74.png\" alt=\"\" class=\"wp-image-58900\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74.png 741w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-300x119.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-320x127.png 320w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-640x255.png 640w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-360x143.png 360w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-720x287.png 720w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-610x243.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-74-80x32.png 80w\" sizes=\"auto, (max-width: 741px) 100vw, 741px\" \/><\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>To check, you can go to Downdetector and type DoorDash into the search bar. Alternatively, just search for Doordash and DownDetector on Google to go straight to the service\u2019s page. This will show you if other people are having problems, too. If Doordash is down, you\u2019ll just need to wait until the problems resolve themselves.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Check Your Internet Connection<\/strong><\/h4>\n\n\n\n<p>Most people leave their iPhone or Android connected to Wi-Fi. But if your home internet is down, the app can\u2019t connect to the internet. If you can\u2019t connect to the internet, try these three steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Check that Airplane Mode isn\u2019t enabled.<\/li><li>Turn off your phone\u2019s Wi-Fi and turn it back on.<\/li><li>Switch off Wi-Fi and use your mobile data.<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-full\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13.jpeg\" data-lasso-id=\"26787\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"444\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13.jpeg\" alt=\"\" class=\"wp-image-58901\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13.jpeg 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-300x130.jpeg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-768x333.jpeg 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-320x139.jpeg 320w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-640x278.jpeg 640w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-360x156.jpeg 360w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-720x312.jpeg 720w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-800x347.jpeg 800w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-610x264.jpeg 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-13-80x35.jpeg 80w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>If you can\u2019t achieve an internet connection after all this, the problem might lie with your ISP. Try turning your router off and back on and troubleshooting your home Wi-Fi.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Make Sure Your Credit Card Is Valid<\/strong><\/h4>\n\n\n\n<p>One of the requirements of Doordash is that you have a valid credit card connected to the account, at least if you\u2019re using Doordash for Work. If the app has no way to charge you for your purchase, then you won\u2019t be able to proceed with your order. If your existing credit card is locked due to a security freeze or it has expired, you\u2019ll need to enter new payment info.<\/p>\n\n\n\n<p>If you aren\u2019t using Doordash for Work, then you have four options:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Apple Pay<\/li><li>PayPal<\/li><li>Venmo<\/li><li>Credit\/Debit Card<\/li><\/ul>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75.png\" data-lasso-id=\"26789\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"738\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-1024x738.png\" alt=\"\" class=\"wp-image-58902\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-1024x738.png 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-300x216.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-768x554.png 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-320x231.png 320w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-640x462.png 640w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-360x260.png 360w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-720x519.png 720w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-1080x779.png 1080w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-800x577.png 800w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-610x440.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75-69x50.png 69w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-75.png 1169w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<p>You can\u2019t pay with cash on delivery. That option has been removed, although many people wish it would return in the future. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Force Close the App<\/strong><\/h4>\n\n\n\n<p>If the Doordash app freezes or just doesn\u2019t work right when you use it, try force-closing the app and restarting it. This works similarly to using <strong>Alt<\/strong> + <strong>Control <\/strong>+ <strong>Delete<\/strong> on a PC to shut down a glitched-out program. <\/p>\n\n\n\n<p>The Doordash app should work after you\u2019ve force-closed the application, depending on the problem. This method won\u2019t fix most connectivity issues, but it will help correct slow loads or app crashes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Use Doordash.com<\/strong><\/h4>\n\n\n\n<p>Most people only use the Doordash app without ever realizing there\u2019s a website version. However, if your phone isn\u2019t working or the app won\u2019t load, you can use Doordash.com to place an order and have it delivered to your home.<\/p>\n\n\n\n<p>The website works just like the app. You can place orders, track your order status, and more straight from the website. If you\u2019ve recently moved or are traveling and looking for food, the website might be the better option since it provides an easier way to browse the options around you.<\/p>\n\n\n\n\t\t\t<div class=\"wp-block-image\">\n\t\t\t<figure class=\"aligncenter size-full\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76.png\" data-lasso-id=\"26791\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76.png\" alt=\"\" class=\"wp-image-58903\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76.png 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-300x145.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-768x372.png 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-320x155.png 320w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-640x310.png 640w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-360x174.png 360w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-720x349.png 720w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-800x388.png 800w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-610x295.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-76-80x39.png 80w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\t\t\t<\/div>\n\t\t\n\n\n<h4 class=\"wp-block-heading\"><strong>Uninstall DoorDash<\/strong><\/h4>\n\n\n\n<p>If all else fails, uninstalling the app and reinstalling it can correct problems caused by glitchy installations or faulty code. Remove the app from your device and then re-download it from the iOS or Google Play Stores.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Call Customer Support<\/strong><\/h4>\n\n\n\n<p>If you\u2019ve tried every other method on this list and you still can\u2019t access the service, contact Doordash customer service. The team can help you work through potential problems within the app, the website, and more. <\/p>\n\n\n\n<p>The customer service team is particularly helpful if you\u2019re a Doordash dasher and are experiencing problems picking up orders, or if you\u2019re a DashPass subscriber (Doordash\u2019s subscription service) and you can\u2019t activate DashPass benefits.<\/p>\n\n\n\n<p>If Doordash isn\u2019t working, try one of these methods to correct the problem. If nothing helps, try using a different app like Uber Eats. It\u2019s a good idea to check various apps before placing an order, anyway \u2013 a delivery fee might be far less expensive on Doordash than on Uber Eats during the same time frame. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Doordash is one of the most popular apps on the market today. Whether you\u2019re trying to avoid exposure to people due to the pandemic or you just don\u2019t feel like [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":58899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10447],"class_list":{"0":"post-58898","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-doordash"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/03\/image-73.png","author_info":{"display_name":"Patrick Hearn","author_link":"https:\/\/helpdeskgeek.com\/author\/phearn\/"},"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Doordash is one of the most popular apps on the market today. 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