{"id":61997,"date":"2022-07-13T18:00:00","date_gmt":"2022-07-13T22:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=61997"},"modified":"2025-01-31T00:01:12","modified_gmt":"2025-01-31T05:01:12","slug":"facebook-marketplace-not-working-9-ways-to-fix","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/facebook-marketplace-not-working-9-ways-to-fix\/","title":{"rendered":"Facebook Marketplace Not Working? 9 Ways to Fix"},"content":{"rendered":"\n

Facebook Marketplace has become one of the most popular second-hand shopping apps, but it isn\u2019t free from issues. People increasingly report problems with Facebook Marketplace not loading on the website or the app.\n<\/p>\n\n\n\n

In this article, we\u2019ll cover what causes Facebook Marketplace to stop working and nine ways you can fix it.\n<\/p>\n\n\n

\n
\"Facebook<\/a><\/figure>\n<\/div>\n\n\n

What Causes Facebook Marketplace to Stop Working?\n<\/h2>\n\n\n\n

There are several reasons why Facebook Marketplace may not work. For example:\n<\/p>\n\n\n\n

    \n
  1. There may be technical issues or random software glitches preventing Facebook Marketplace from loading or functioning correctly
    <\/li>\n\n\n\n
  2. Your account settings or basic info may be incorrect
    <\/li>\n\n\n\n
  3. Your account may be blocked from accessing Marketplace for violating community standards
    <\/li>\n\n\n\n
  4. You might be trying to access Facebook Marketplace from an unsupported location
    <\/li>\n<\/ol>\n\n\n
    \n
    \"Facebook<\/a><\/figure>\n<\/div>\n\n\n

    9 Ways to Fix Facebook Marketplace Not Working\n<\/h2>\n\n\n\n

    Here are nine solutions that will hopefully fix your Facebook Marketplace. We\u2019ll begin with the solutions that are easiest and most likely to work and move into the more technical fixes, so start at the beginning and work your way down.\n<\/p>\n\n\n\n

    1. Check Your Settings and Accessibility\n<\/h4>\n\n\n\n

    Facebook Marketplace isn\u2019t available to everyone. Double-check the following criteria to make sure that you\u2019re able to access Marketplace in the first place.\n<\/p>\n\n\n\n

      \n
    1. Your account isn\u2018t brand new. <\/span>Facebook only allows seasoned accounts to access Marketplace to prevent scammers and malicious users. <\/li>\n\n\n\n
    2. You\u2019re over 18. <\/span>Facebook doesn\u2019t allow anyone under 18 to access Marketplace. <\/li>\n\n\n\n
    3. Your region or country is supported. <\/span>Facebook Marketplace is currently only available in around 70 countries<\/a>, so double-check that yours is included. <\/li>\n\n\n\n
    4. Your language is supported<\/span>. Facebook Marketplace only supports around 13 languages, so check whether you\u2019re using the right one. <\/li>\n<\/ol>\n\n\n

      \"\"<\/p>\n\n\n

        \n
      1. Your device is compatible. <\/span>Facebook has compatibility with all recent models of iPhone, Android, and iPad. The Facebook application is no longer compatible with Android version 2.3 or older or iOS 7 or older. <\/li>\n\n\n\n
      2. You have had your access revoked. <\/span>If you have violated any of Facebook\u2019s policies, you may have had your access to Marketplace revoked. <\/li>\n\n\n\n
      3. Your internet connection is down. <\/span>This one might be obvious, but double-check that you have access to the internet\u2014this may catch you off-guard if you\u2019re used to a stable connection! <\/li>\n<\/ol>\n\n\n\n

        2. Check the App is Up-To-Date\n<\/h4>\n\n\n

        \"\"<\/p>\n\n\n

        If you\u2019re using the app, you can check whether your version of the app is up-to-date by heading to the Google Play Store<\/a> on Android or the iOS Apple Store<\/a> on iPhone\/iPad. Search for the Facebook app and tap Update<\/span> if it isn\u2019t the latest version. <\/p>\n\n\n\n

        3. Sign Out and In Again\n<\/h4>\n\n\n\n

        Many Facebook users report that simply logging out and back in again fixes their issue with Marketplace not working. To do so on a web browser, select the downward arrow<\/span> at the top-right corner of the screen, then select Log Out<\/span>. On the app, select the hamburger icon<\/span>, then scroll down and select Log Out<\/span>. Then, re-login and see if Marketplace is working.\n<\/p>\n\n\n

        \"\"<\/p>\n\n\n

        4. Restart Your Device\n<\/h4>\n\n\n\n

        If nothing has worked so far, simply rebooting your phone is often enough to clear any residual software glitches and reset the app. To restart your device<\/a>, press and hold the power button<\/span> for a few seconds, then tap Restart<\/span> (on Android) or drag the slider (on iPhone). <\/p>\n\n\n

        \"\"<\/p>\n\n\n

        5. Clear the Cache\n<\/h4>\n\n\n\n

        Occasionally, the app or browser cache and temporary data can result in a software glitch that prevents Marketplace from working correctly. Depending on which browser you use, this process might differ slightly. Here\u2019s how you can clear browsing data in any browser<\/a>. <\/p>\n\n\n\n

        To clear the app\u2019s cache on an Android device:\n<\/p>\n\n\n\n

          \n
        1. Open Settings<\/span>.
          <\/li>\n\n\n\n
        2. Tap Apps<\/span>.
          <\/li>\n<\/ol>\n\n\n

          \"\"<\/p>\n\n\n

            \n
          1. Find Facebook <\/span>and select it.
            <\/li>\n\n\n\n
          2. Tap Storage<\/span>.
            <\/li>\n<\/ol>\n\n\n

            \"\"<\/p>\n\n\n

              \n
            1. Tap Clear data<\/span> and Clear cache<\/span>.
              <\/li>\n<\/ol>\n\n\n

              \"\"<\/p>\n\n\n

              4. Disable Third-Party Extensions in Your Web Browser\n<\/h4>\n\n\n\n

              If you use any third-party browser extensions, add-ons, or plug-ins, including ad blockers, they may be interfering with the functionality of the Facebook app. To check whether this is the case, disable your extensions and re-enable them one by one. In most browsers (for example, Google Chrome or Mozilla Firefox), you can do this by selecting the hamburger icon<\/span> > Add ons <\/span>and toggling each one off.<\/p>\n\n\n

              \"\"<\/p>\n\n\n

              5. Try a Different Browser (or the App)\n<\/h4>\n\n\n\n

              You can isolate whether it\u2019s your browser causing Marketplace to stop working by trying to load the website on another browser. Likewise, you can try to use the app and see if it\u2019s working there. If it is, there\u2019s a problem with your regular browser.\n<\/p>\n\n\n\n

              6. Reinstall the Marketplace App\n<\/h4>\n\n\n\n

              Uninstalling and reinstalling the Facebook app will help to clear any potential software issues with the app. To reinstall Facebook, tap and hold the app icon<\/span> and select Remove<\/span> or Uninstall<\/span>. Then, head to the app store, search for Facebook and choose Enable<\/span> or Download<\/span>.\n<\/p>\n\n\n

              \"\"<\/p>\n\n\n

              After it reinstalls, check whether Marketplace is working.\n<\/p>\n\n\n\n

              7. Change Your Region or Language\n<\/h4>\n\n\n\n

              Because Facebook only enables a limited number of countries and languages to access Marketplace, you may live in an unsupported region. If this is the case, you can get around it by changing your region.\n<\/p>\n\n\n\n

              However, remember that this will mean you get local ads for whichever region you change to, meaning you won\u2019t be able to buy and sell in your area and will instead have to rely on shipping.\n<\/p>\n\n\n\n

              To change your region or language:\n<\/p>\n\n\n\n

                \n
              1. Open Facebook<\/span>.
                <\/li>\n\n\n\n
              2. Click the downward arrow <\/span>and select Settings & Privacy<\/span>.
                <\/li>\n<\/ol>\n\n\n

                \"\"<\/p>\n\n\n

                  \n
                1. Click Settings<\/span>.
                  <\/li>\n<\/ol>\n\n\n

                  \"\"<\/p>\n\n\n

                    \n
                  1. Click Language & Region<\/span>.
                    <\/li>\n<\/ol>\n\n\n

                    \"\"<\/p>\n\n\n

                      \n
                    1. Change your region format and language to one of the supported ones by pressing edit<\/span>, then log out and log back in.
                      <\/li>\n<\/ol>\n\n\n

                      \"\"<\/p>\n\n\n

                      If this doesn\u2019t work, you may need to use a VPN to alter your geolocation<\/a>. <\/p>\n\n\n\n

                      Note: <\/span>You can also technically change your age so that it\u2019s over 18 if this is the reason you\u2019re unable to access the Marketplace. However, we only recommend doing this if you are over 18. Otherwise, you breach the Terms of Service and community policies and may have your access revoked anyway.\n<\/p>\n\n\n\n

                      8. Appeal Revoked Access\n<\/h4>\n\n\n\n

                      If it turns out you have had your Marketplace access revoked for violating one of Facebook\u2019s policies, you will need to submit an appeal. The Facebook Team will review your appeal and choose whether to grant you access to Marketplace again.\n<\/p>\n\n\n\n

                      To appeal your revoked access:\n<\/p>\n\n\n\n

                        \n
                      1. Open Facebook<\/span>.
                        <\/li>\n\n\n\n
                      2. Tap the Marketplace <\/span>icon.
                        <\/li>\n<\/ol>\n\n\n

                        \"\"<\/p>\n\n\n

                          \n
                        1. Select Request Review<\/span> and fill in the form.
                          <\/li>\n\n\n\n
                        2. Wait for a reply from the Facebook Team.
                          <\/li>\n<\/ol>\n\n\n\n

                          9. Contact Facebook Support\n<\/h4>\n\n\n\n

                          If nothing else has worked, your last resort is to contact Facebook\u2019s 24\/7 support team and hope that they can pinpoint the issue and return your Facebook access. You can do this by submitting a request to the Facebook Help Center<\/a>. Add details about your problem and submit the form to the support inbox. The support team will get back to you as soon as possible. <\/p>\n\n\n\n

                          Back in Action\n<\/h2>\n\n\n\n

                          Hopefully, these troubleshooting tips will fix your Facebook Marketplace error and get you back on the app, ready to buy and sell whatever you want. Remember to keep your eyes peeled for scams!\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                          Facebook Marketplace has become one of the most popular second-hand shopping apps, but it isn\u2019t free from issues. People increasingly report problems with Facebook Marketplace not loading on the website […]<\/p>\n","protected":false},"author":57,"featured_media":61998,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10359],"tags":[10400],"class_list":{"0":"post-61997","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-social-media","8":"tag-facebook"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/07\/facebook-marketplace.jpeg","author_info":{"display_name":"Jake Harfield","author_link":"https:\/\/helpdeskgeek.com\/author\/jharfield\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t