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<\/a><\/figure>\n<\/div>\n\n\nWhy Does the UI-800-2 Error Occur?\n<\/h2>\n\n\n\n
Figuring out why a particular error code shows up on Netflix can be tricky. There are a variety of factors that can go wrong, from a poor internet connection to a corrupted cache file. The UI-800-2 error code, for example, relates to issues with the Netflix app data<\/a>.\n<\/p>\n\n\n\n This means you must clear data to get the Netflix application to work again. This usually involves a restart or a fresh sign-in. Hardware faults don\u2019t create error codes like this, so your device isn\u2019t at risk.\n<\/p>\n\n\n\n TVs and streaming devices generate the UI-800-2 Netflix error code. This includes Amazon Fire TV Stick, Apple TV, Roku device, and Chromecast, apart from gaming consoles like Xbox and even Blu-ray players.\n<\/p>\n\n\n All TV brands can show this error code as well, whether it is Vizio smart TV, Sony smart TV, LG smart TV, or Samsung smart TV. PCs, thankfully, are not subjected to this error, though they have plenty of other Netflix error codes to worry about.\n<\/p>\n\n\n\n UI-800 error codes usually just require you to refresh the device. Restarting your LG TV or Samsung TV is often enough to fix the issue. Remember to turn off any connected streaming devices since the problem might lie there.\n<\/p>\n\n\n\n Also, keep in mind that just pressing the power off button on your remote doesn\u2019t actually shut down most TVs. You need to unplug the power cable of the TV and the set-top box (if you are using one). Wait for a few minutes before you plug in the cable again. \n<\/p>\n\n\n\n Some guides will also recommend discharging the TV by holding its power button for a few seconds, but that shouldn\u2019t be necessary.\n<\/p>\n\n\n\n The next thing to try is to sign out of Netflix. Doing this will wipe the app cache, allowing the app to get a clean start when you sign in again.\n<\/p>\n\n\n\n In most smart TVs and streaming devices, the option to sign out is located in Get Help<\/span> or Settings<\/span>. Signing out is temporary, so you don\u2019t have to worry about losing your subscription either \u2013 just sign back into the app again.\n<\/p>\n\n\n If you are having trouble locating the option, you can always use the following code: Press Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up <\/span>on your remote. This will bring up the deactivation screen, allowing you to sign out of your Netflix account. Some may recognize this as a variant of the Konami code used to cheat in NES games, though sadly it doesn\u2019t give you any powerups in Netflix.\n<\/p>\n\n\n\n If signing out of Netflix didn\u2019t do the trick, you might have to uninstall and reinstall the whole app. This will reset Netflix and fix any missing files on the device, while thoroughly cleaning up any lingering data.\n<\/p>\n\n\n\n Note that this is not always an option on every device. If Netflix came installed by default (as it usually is) uninstalling it might require the Android Debug Bridge (ADB).\n<\/p>\n\n\n\n In that case skip this method, as messing around with ADB is unnecessary for a minor error like this. Just factory reset your device instead, effectively refreshing the app.\n<\/p>\n\n\n\n With a video streaming service like Netflix, an uninterrupted internet connection is a must. While videos will simply refuse to play if there is no internet, weird error messages show up with connectivity problems while the app is still running.\n<\/p>\n\n\n Rather than just disconnecting and reconnecting to the Wi-Fi, you should restart the home network. Keep it plugged out for a while before starting it up again, and check the internet connection with another device if possible.\n<\/p>\n\n\n\n Switch on your TV once the router is up and running again, guaranteeing a smooth internet connection.\n<\/p>\n\n\n\n This is the nuclear option, so only use it if nothing else works. A factory reset will revert the streaming device to its default state, removing all third-party applications and data on its memory.\n<\/p>\n\n\n\n While drastic, this step fixes all software issues, including the UI-800-2 Netflix error. You will have to sign in to your favorite apps (and reinstall the missing ones), so it can be a time-consuming fix.\n<\/p>\n\n\n\n Remember that a factory reset will not roll back firmware upgrades, so you will need to contact the device manufacturer if the problem persists.\n<\/p>\n\n\n\n The UI-800-2 error code is usually caused by erroneous cached data. This means that the simplest way to fix the issue is by refreshing the device.\n<\/p>\n\n\n\n You can do this by restarting your TV, signing out of Netflix, or better yet, doing both. In most cases, this is enough to make the error screen go away. But in the rare scenario when this doesn\u2019t work, you have to go a bit further.\n<\/p>\n\n\nWhich Devices Are Affected by the Netflix Code UI-800-2?\n<\/h2>\n\n\n\n
<\/a><\/figure>\n<\/div>\n\n\nFix 1: Restart the Device\n<\/h2>\n\n\n\n
Fix 2: Sign Out of Netflix\n<\/h2>\n\n\n\n
<\/a><\/figure>\n<\/div>\n\n\nFix 3: Reinstall Netflix\n<\/h2>\n\n\n\n
Fix 4: Restart Your Internet\n<\/h2>\n\n\n\n
<\/a><\/figure>\n<\/div>\n\n\nFix 5: Factory Reset\n<\/h2>\n\n\n\n
What Is the Best Way to Fix the Netflix UI-800-2 Error Code?\n<\/h2>\n\n\n\n