{"id":65281,"date":"2022-10-23T06:00:00","date_gmt":"2022-10-23T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=65281"},"modified":"2025-01-31T01:30:54","modified_gmt":"2025-01-31T06:30:54","slug":"how-to-fix-youtube-app-not-working","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-fix-youtube-app-not-working\/","title":{"rendered":"How to Fix YouTube App Not Working (Android & iOS)"},"content":{"rendered":"\n

The YouTube app not working on your iPhone (iOS) or Android phone stops any entertainment in its tracks. But rest assured, you can fix most YouTube app issues by tweaking a few options here and there, and we\u2019ll show you how. <\/p>\n\n\n\n

The most common reason YouTube doesn\u2019t work<\/a> is that your internet connection isn\u2019t active. YouTube may not be working for other reasons like faulty cache files, YouTube outages, your phone\u2019s date and time settings being incorrect, and more. <\/p>\n\n\n

\n
\"YouTube<\/a><\/figure>\n<\/div>\n\n\n

Check Your Internet Connection\n<\/span><\/h2>\n\n\n\n

When your YouTube videos stop playing, or your feed gets stuck, the first thing to do is check your internet connection. You need an active internet connection for YouTube to work on your phone. <\/p>\n\n\n\n

One way to check is to open a web browser on your phone, launch a site like Google, and see if the site loads. If the site fails to load, your phone has connectivity issues. In this case, you can try to fix your internet by yourself or ask your internet service provider for help.\n<\/p>\n\n\n\n

If your site loads fine, you have another reason behind YouTube not working. Read on to discover more fixes. <\/p>\n\n\n\n

Check if YouTube Is Down\n<\/span><\/h2>\n\n\n\n

Like all other platforms, YouTube can suffer from outages. This can cause the YouTube app on your smartphone to stop working. <\/p>\n\n\n\n

YouTube\u2019s servers may have issues, or the platform\u2019s network connection isn\u2019t working as expected. You can use a site like Downdetector<\/a> to check if YouTube is experiencing an outage. <\/p>\n\n\n

\n
\"DownDetector<\/a><\/figure>\n<\/div>\n\n\n

If the platform is down, you have no choice but to wait until the company brings its servers back up. When that happens, you\u2019ll be able to use your YouTube app.\n<\/p>\n\n\n\n

Force Close YouTube on Your Android Phone\n<\/span><\/h2>\n\n\n\n

If you\u2019ve tried quitting and reopening the YouTube app, but to no avail, you could try force-closing the app and see if that fixes the issue. Force closing helps fix many minor problems with the app.\n<\/p>\n\n\n\n

You can only force your apps to close on Android. The iPhone doesn\u2019t have a similar feature, but you can swipe up on the app’s preview to close it and relaunch it.\n<\/p>\n\n\n\n

    \n
  1. Open Settings<\/span> on your Android phone.\n<\/li>\n\n\n\n
  2. Head to Apps & notifications<\/span> > YouTube<\/span> in Settings.\n<\/li>\n\n\n\n
  3. Select Force stop<\/span> to force the app to quit.<\/li>\n<\/ol>\n\n\n
    \n
    \"Force<\/a><\/figure>\n<\/div>\n\n\n
      \n
    1. Tap OK<\/span> in the prompt that opens.<\/li>\n<\/ol>\n\n\n
      \n
      \"Force<\/a><\/figure>\n<\/div>\n\n\n
        \n
      1. Quit the Settings<\/span> app.\n<\/li>\n\n\n\n
      2. Launch the YouTube<\/span> app on your phone.\n<\/li>\n<\/ol>\n\n\n\n

        Update YouTube on Your iPhone and Android Phone\n<\/span><\/h2>\n\n\n\n

        YouTube\u2019s core bugs can make the app unstable, causing your feed and videos <\/a>not to load. Since you can\u2019t fix these system-level issues, you can update the app on your phone to possibly resolve the problems.\n<\/p>\n\n\n\n

        You can use your phone\u2019s app store to update the YouTube app. <\/p>\n\n\n\n

        Update YouTube on iPhone\n<\/span><\/h4>\n\n\n\n
          \n
        1. Launch App Store<\/span> on your iPhone.\n<\/li>\n\n\n\n
        2. Select the Updates<\/span> tab at the bottom.\n<\/li>\n\n\n\n
        3. Choose Update<\/span> next to YouTube<\/span> on the list.<\/li>\n<\/ol>\n\n\n
          \n
          \"Update<\/a><\/figure>\n<\/div>\n\n\n
            \n
          1. Launch the updated YouTube<\/span> app.\n<\/li>\n<\/ol>\n\n\n\n

            Update YouTube on Android\n<\/span><\/h4>\n\n\n\n
              \n
            1. Open Google Play Store<\/span> on your Android phone.\n<\/li>\n\n\n\n
            2. Search for and select YouTube<\/span>.\n<\/li>\n\n\n\n
            3. Tap Update<\/span> to update the app.<\/li>\n<\/ol>\n\n\n
              \n
              \"Update<\/a><\/figure>\n<\/div>\n\n\n
                \n
              1. Open the updated YouTube<\/span> app.\n<\/li>\n<\/ol>\n\n\n\n

                Clear YouTube\u2019s Cache\n<\/span><\/h2>\n\n\n\n

                YouTube caches files on your phone to serve you better. Sometimes, these files become corrupt, preventing you from using certain functions in the app. <\/p>\n\n\n\n

                When your YouTube app stops working properly, it\u2019s a good idea to clear these cache files<\/a> to fix your issue. Deleting the cache doesn\u2019t delete your account data and logins. <\/p>\n\n\n\n

                Note that you can only clear your app\u2019s cache on Android. You\u2019ll have to uninstall and reinstall the app on your iPhone to remove the app cache.\n<\/p>\n\n\n\n

                Delete YouTube\u2019s Cache on Android\n<\/span><\/h4>\n\n\n\n
                  \n
                1. Open Settings<\/span> on your Android phone.\n<\/li>\n\n\n\n
                2. Head to Apps & notifications<\/span> > YouTube<\/span> in Settings.\n<\/li>\n\n\n\n
                3. Select Storage & cache<\/span> on the app page.\n<\/li>\n\n\n\n
                4. Choose Clear cache<\/span> to remove the cache.<\/li>\n<\/ol>\n\n\n
                  \n
                  \"Clear<\/a><\/figure>\n<\/div>\n\n\n
                    \n
                  1. Launch the YouTube<\/span> app.\n<\/li>\n<\/ol>\n\n\n\n

                    Uninstall and Reinstall YouTube on the iPhone <\/span><\/h4>\n\n\n\n
                      \n
                    1. Tap and hold the YouTube<\/span> app on your iPhone\u2019s home screen.\n<\/li>\n\n\n\n
                    2. Select X<\/span> in the app\u2019s top-left corner.\n<\/li>\n\n\n\n
                    3. Choose Delete<\/span> in the prompt to remove the app.<\/li>\n<\/ol>\n\n\n
                      \n
                      \"Delete<\/a><\/figure>\n<\/div>\n\n\n
                        \n
                      1. Open the App Store<\/span>, search for YouTube<\/span>, and tap the download icon.\n<\/li>\n<\/ol>\n\n\n\n

                        Fix Your Phone\u2019s Date and Time Settings\n<\/span><\/h2>\n\n\n\n

                        Incorrect date and time settings on your phone can cause YouTube to malfunction. This is especially true for the apps that rely on time and date to sync on your phone. <\/p>\n\n\n\n

                        You can fix that by getting your phone to use automatic date and time, as follows.\n<\/p>\n\n\n\n

                        Set the Date and Time on the iPhone <\/span><\/h4>\n\n\n\n
                          \n
                        1. Open Settings<\/span> on your iPhone.\n<\/li>\n\n\n\n
                        2. Navigate to General<\/span> > Date & Time<\/span> in Settings.\n<\/li>\n\n\n\n
                        3. Toggle on Set Automatically<\/span>.<\/li>\n<\/ol>\n\n\n
                          \n
                          \"Set<\/a><\/figure>\n<\/div>\n\n\n

                          Set the Date and Time on Android\n<\/span><\/h4>\n\n\n\n
                            \n
                          1. Launch Settings<\/span> on your Android phone.\n<\/li>\n\n\n\n
                          2. Head into System<\/span> > Date & time<\/span> in Settings.\n<\/li>\n\n\n\n
                          3. Turn on both Use network-provided time<\/span> and Use network-provided time zone<\/span> options.<\/li>\n<\/ol>\n\n\n
                            \n
                            \"Use<\/a><\/figure>\n<\/div>\n\n\n

                            Reset Your Phone\u2019s Network Settings\n<\/span><\/h2>\n\n\n\n

                            If your YouTube app is still not working<\/a>, your phone\u2019s network settings might be faulty. Incorrectly configured network options can cause various problems, including blocking YouTube from the internet<\/a>. <\/p>\n\n\n\n

                            You can fix that by resetting your network settings. You can then set up these settings from scratch.\n<\/p>\n\n\n\n

                            Reset Network Settings on iPhone\n<\/span><\/h4>\n\n\n\n
                              \n
                            1. Open Settings<\/span> on your iPhone.\n<\/li>\n\n\n\n
                            2. Select General<\/span> > Reset<\/span> in Settings.\n<\/li>\n\n\n\n
                            3. Choose Reset Network Settings<\/span>.<\/li>\n<\/ol>\n\n\n
                              \n
                              \"Reset<\/a><\/figure>\n<\/div>\n\n\n
                                \n
                              1. Enter your passcode if asked.\n<\/li>\n\n\n\n
                              2. Tap Reset Network Settings<\/span> in the prompt.\n<\/li>\n<\/ol>\n\n\n\n

                                Reset Network Settings on Android\n<\/span><\/h4>\n\n\n\n
                                  \n
                                1. Launch Settings<\/span> on your phone.\n<\/li>\n\n\n\n
                                2. Navigate to System<\/span> > Reset options<\/span> in Settings.\n<\/li>\n\n\n\n
                                3. Select Reset Wi-Fi, mobile & Bluetooth<\/span>.<\/li>\n<\/ol>\n\n\n
                                  \n
                                  \"Reset<\/a><\/figure>\n<\/div>\n\n\n
                                    \n
                                  1. Choose Reset settings<\/span>.\n<\/li>\n<\/ol>\n\n\n\n

                                    Get YouTube Working Again on Your Phone <\/span><\/h2>\n\n\n\n

                                    Your phone\u2019s technical problems, internet issues, and other items can make the app dysfunctional. Follow these error fixes the next time you wonder why your YouTube app isn’t working as it should<\/a>.<\/p>\n\n\n\n

                                    <\/p>\n","protected":false},"excerpt":{"rendered":"

                                    The YouTube app not working on your iPhone (iOS) or Android phone stops any entertainment in its tracks. But rest assured, you can fix most YouTube app issues by tweaking […]<\/p>\n","protected":false},"author":38,"featured_media":65306,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10404,10376,10375,10397],"class_list":{"0":"post-65281","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-android","9":"tag-ipad","10":"tag-iphone","11":"tag-youtube"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/10\/YouTube.jpeg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t