{"id":65764,"date":"2022-11-07T18:00:00","date_gmt":"2022-11-07T23:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=65764"},"modified":"2025-01-31T00:03:32","modified_gmt":"2025-01-31T05:03:32","slug":"snapchat-wont-open-8-ways-to-fix","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/snapchat-wont-open-8-ways-to-fix\/","title":{"rendered":"Snapchat Won\u2019t Open? 8 Ways to Fix"},"content":{"rendered":"\n

Does Snapchat get stuck on a black screen on your smartphone? Does the app crash when launched? We\u2019ll show you what to do when Snapchat doesn\u2019t work on your iPhone or Android device.\n<\/p>\n\n\n\n

Before anything, use DownDetector<\/a> to verify that Snapchat is working correctly. Contact Snapchat Support<\/a> if DownDetector and other Snapchat users report problems with the social media app. If Snapchat\u2019s working for everyone but you<\/a>, the recommendations in this troubleshooting guide should resolve the issue.\n<\/p>\n\n\n

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\"\"<\/a><\/figure>\n<\/div>\n\n\n

Although it\u2019s unlikely for network connectivity issues to prevent Snapchat from opening, ensure your device has an internet connection. Connect your phone to a Wi-Fi network or use mobile data and try the fixes below.\n<\/p>\n\n\n\n

1. Close Other Applications\n<\/h2>\n\n\n\n

Snapchat won\u2019t open if your phone doesn\u2019t have enough memory to run the app. Open your phone\u2019s app switcher and close applications running in the background. You can free up memory and improve your phone\u2019s performance.\n<\/p>\n\n\n\n

2. Force Close Snapchat\n<\/h2>\n\n\n\n

Force closing an unresponsive or frozen app can get the app working correctly again. Force close and reopen Snapchat if the app won\u2019t open on your device.\n<\/p>\n\n\n

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\"\"<\/a><\/figure>\n<\/div>\n\n\n

Force Close Snapchat in iOS\n<\/h4>\n\n\n\n
  1. Swipe up from the bottom or double-click your iPhone\u2019s Home button to reveal the App Switcher.\n<\/li>
  2. Swipe up on Snapchat to force close the app on your iPhone.\n<\/li><\/ol>\n\n\n\n

    Force Close Snapchat in Android\n<\/h4>\n\n\n\n
    1. Go to Settings<\/span> > Apps & notifications<\/span> > App info<\/span> (See All Apps<\/span>) and tap Snapchat<\/span>.\n<\/li><\/ol>\n\n\n
      \n
      \"\"<\/a><\/figure>\n<\/div>\n\n\n
      1. Tap Force Stop<\/span> and select OK<\/span> on the confirmation. Reopen Snapchat and check if your phone works.\n<\/li><\/ol>\n\n\n
        \n
        \"\"<\/a><\/figure>\n<\/div>\n\n\n

        3. Check Snapchat\u2019s Permissions\n<\/h2>\n\n\n\n

        If you haven\u2019t used Snapchat in a few months, Android will revoke the app\u2019s permissions. Verify that Snapchat has access to essential system components it needs to work correctly. Force close Snapchat and follow the steps to adjust its permissions.\n<\/p>\n\n\n\n

        Adjust Snapchat Permission on Android Devices\n<\/h4>\n\n\n\n
        1. Head to Settings<\/span> > Apps & notifications<\/span> > See All Apps<\/span> (App info<\/span>) > Snapchat<\/span> and tap Permissions<\/span>.\n<\/li><\/ol>\n\n\n
          \n
          \"\"<\/a><\/figure>\n<\/div>\n\n\n
          1. If there\u2019s an item in the \u201cDenied\u201d section, tap the permission, and select Allow<\/span>.\n<\/li>
          2. Return to the app permissions page and disable Remove permission if app isn\u2019t used<\/span>.\n<\/li><\/ol>\n\n\n
            \n
            \"\"<\/a><\/figure>\n<\/div>\n\n\n

            Adjust Snapchat Permission on iOS Devices\n<\/h4>\n\n\n\n

            Go to Settings > Snapchat and grant Snapchat the necessary permissions\u2014Contacts<\/span>, Local Network<\/span>, Microphone<\/span>, Camera<\/span>, and Cellular Data<\/span>.\n<\/p>\n\n\n

            \n
            \"\"<\/a><\/figure>\n<\/div>\n\n\n

            4. Clear Snapchat\u2019s App Cache and Storage Data\n<\/h2>\n\n\n\n

            Snapchat stores temporary or cache files<\/a> in your device\u2019s storage. Cache files help Snapchat run smoothly but can also cause the app to malfunction. Your phone may fail to run Snapchat if the app\u2019s cache data gets corrupted.\n<\/p>\n\n\n\n

            Deleting Snapchat\u2019s cache files and storage data can get the app working again.\n<\/p>\n\n\n\n

            1. Go to Settings<\/span> > Apps & notifications<\/span> > App info<\/span> (See All Apps<\/span>) > Snapchat<\/span> and tap Storage & cache<\/span>.\n<\/li>
            2. Select Clear Cache<\/span> and open Snapchat again. Delete Snapchat\u2019s storage data if the problem persists.\n<\/li><\/ol>\n\n\n
              \n
              \"\"<\/a><\/figure>\n<\/div>\n\n\n
              1. Select Clear Storage<\/span> and select OK<\/span> on the confirmation prompt.\n<\/li><\/ol>\n\n\n
                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n

                Clearing Snapchat\u2019s storage signs you out of the app, but it won\u2019t delete your snaps, memories, streaks, or saved messages. Open Snapchat and sign in to your Snapchat account to access your snaps.\n<\/p>\n\n\n\n

                5. Update Snapchat\n<\/h2>\n\n\n\n

                Snapchat may not open if you\u2019re using an older app version that\u2019s no longer compatible with your device\u2019s operating system. Head to your device\u2019s app store and install the latest version of Snapchat<\/a>.\n<\/p>\n\n\n\n

                Open the Google Play store<\/span> (on Android) or App Store<\/span> (on iPhone), search for snapchat<\/span>, and tap Update<\/span>.\n<\/p>\n\n\n

                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n

                6. Use an Older Version\n<\/h2>\n\n\n\n

                Installing an unstable or buggy Snapchat update can cause the app to malfunction. If Snapchat stops opening after updating the app, sideload the version<\/a> that worked before the update. Download older Snapchat app versions from trusted APK websites like APKMirror.com, APK4Fun.com, or APKPure.com.\n<\/p>\n\n\n

                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n

                Open the Snapchat APK file, tap Continue<\/span>, and select Install<\/span>.\n<\/p>\n\n\n

                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n

                7. Restart Your Phone\n<\/h2>\n\n\n\n

                Performing a device reboot can fix temporary system glitches on Apple and Android phones. Reboot your phone if Snapchat still won\u2019t open after trying the fixes above.\n<\/p>\n\n\n\n

                8. Reinstall Snapchat\n<\/h2>\n\n\n\n

                Delete Snapchat from your device if the app still won\u2019t open. Doing so will remove any corrupt \n<\/p>\n\n\n\n

                Go to Settings<\/span> > Apps & notifications<\/span> > Snapchat<\/span>, tap Uninstall<\/span> and select OK<\/span>.\n<\/p>\n\n\n

                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n

                Reboot your device and reinstall Snapchat from the Google Play Store or App Store.\n<\/p>\n\n\n\n

                Fix Snapchat and Get Snapping!\n<\/h2>\n\n\n\n

                Update your device\u2019s operating system if Snapchat\u2019s still not working. Snapchat for Android requires Android 5.0 or later, while the iOS app supports iPhones running iOS 12.0 or later. Snapchat won\u2019t work if you use an unsupported device.\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                Does Snapchat get stuck on a black screen on your smartphone? Does the app crash when launched? We\u2019ll show you what to do when Snapchat doesn\u2019t work on your iPhone […]<\/p>\n","protected":false},"author":53,"featured_media":65750,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10359],"tags":[10440],"class_list":{"0":"post-65764","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-social-media","8":"tag-snapchat"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/11\/preview-media-snapchat-wont-open-iphone.jpg","author_info":{"display_name":"Sodiq Olanrewaju","author_link":"https:\/\/helpdeskgeek.com\/author\/solanrewaju\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t