{"id":66226,"date":"2022-11-24T18:00:00","date_gmt":"2022-11-24T23:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=66226"},"modified":"2025-01-31T00:03:32","modified_gmt":"2025-01-31T05:03:32","slug":"how-to-fix-spotifys-something-went-wrong-error-on-windows","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-fix-spotifys-something-went-wrong-error-on-windows\/","title":{"rendered":"How to Fix Spotify’s “Something went wrong” Error on Windows"},"content":{"rendered":"\n

Are you getting a “Something went wrong” error while trying to access the Spotify app<\/a> on your Windows PC? If so, chances are your app is faulty or your PC\u2019s configuration has problems. We\u2019ll show you how to fix those issues to get Spotify working again.\n<\/p>\n\n\n\n

Often, a minor app glitch causes Spotify to display the above error. Other reasons include an incompatible VPN, cache file problems, and network configuration issues.\n<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Restart Spotify on Your PC\n<\/span><\/h2>\n\n\n\n

When you get the above error, the first thing to do is close and reopen the Spotify app on your PC. Doing so fixes minor issues with the music streaming service app, allowing you to resume your music playback.\n<\/p>\n\n\n\n

You can close Spotify by selecting X<\/span> in the app window\u2019s top-right corner.\n<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Then, you can relaunch the app by opening the Start<\/span> menu, searching for Spotify<\/span>, and selecting the app in the search results.\n<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

Try playing a music track in the app.\n<\/p>\n\n\n\n

Check Spotify\u2019s Server Status\n<\/span><\/h2>\n\n\n\n

Spotify\u2019s servers may be experiencing an outage, causing the app to display an error message. In this case, you can\u2019t do anything but wait for the company to bring its servers back up.\n<\/p>\n\n\n\n

You can verify Spotify\u2019s server status by heading to the Spotify Status<\/a> account on Twitter. The company alerts users when one or more platform features are experiencing problems.\n<\/p>\n\n\n

\n
\"\"<\/a><\/figure>\n<\/div>\n\n\n

If you notice a tweet mentioning an issue, that may be why you can\u2019t use the Spotify app on your PC<\/a>. In this case, wait for a while, and your problem should likely be fixed.\n<\/p>\n\n\n\n

Turn Off Your VPN\n<\/span><\/h2>\n\n\n\n

A possible reason Spotify can\u2019t connect to the streaming servers<\/a> is that you\u2019re using a VPN service. Such a service transmits your data via a middle server, causing issues with certain internet-enabled apps.\n<\/p>\n\n\n\n

In this case, turn off your VPN service and see if that fixes the issue. You can disable the service in most VPN apps by selecting the toggle on the app\u2019s main screen.\n<\/p>\n\n\n\n

If that fixes the issue, talk to your VPN provider and seek their assistance for a permanent fix to your problem.\n<\/p>\n\n\n\n

Update Your Spotify App\n<\/span><\/h2>\n\n\n\n

Like all other apps, Spotify experiences various app bugs<\/a>, resulting in multiple error messages. Your “Something went wrong” may have resulted from an outdated Spotify app version.\n<\/p>\n\n\n\n

If this is the case, update your app to the latest version, and your issue will be fixed. It\u2019s quick, easy, and free to update Spotify on your PC.\n<\/p>\n\n\n\n

    \n
  1. Launch Spotify<\/span> on your computer.\n<\/li>\n\n\n\n
  2. Select the three dots at the top-left corner and choose File<\/span> > Help<\/span> > About Spotify<\/span>.<\/li>\n<\/ol>\n\n\n
    \n
    \"\"<\/a><\/figure>\n<\/div>\n\n\n
      \n
    1. Select Click here to download<\/span> if an app update is available.\n<\/li>\n<\/ol>\n\n\n\n

      Log Out and Back Into Your Account on Spotify\n<\/span><\/h2>\n\n\n\n

      Spotify\u2019s “Something went wrong” error can appear if your account isn\u2019t correctly syncing with the company\u2019s servers. In this case, you can log out and back into your account<\/a> to fix the account-related problems.\n<\/p>\n\n\n\n

      You\u2019ll need to keep your Spotify username (or email address) and password handy to log into your account.\n<\/p>\n\n\n\n

        \n
      1. Open Spotify<\/span> on your PC.\n<\/li>\n\n\n\n
      2. Select your name at the top and choose Log out<\/span>.<\/li>\n<\/ol>\n\n\n
        \n
        \"\"<\/a><\/figure>\n<\/div>\n\n\n
          \n
        1. Log in by entering your username (or email) and password and selecting Log In<\/span>.\n<\/li>\n<\/ol>\n\n\n\n

          Use a Private Session on Spotify\n<\/span><\/h2>\n\n\n\n

          Spotify allows you to create private sessions, so your friends don\u2019t know what you\u2019re listening to<\/a>. When you have trouble using the app in normal mode, it\u2019s worth toggling on the private session option to fix the issue.\n<\/p>\n\n\n\n

            \n
          1. Open Spotify<\/span> on your computer.\n<\/li>\n\n\n\n
          2. Select your name at the top and choose Private session<\/span>.<\/li>\n<\/ol>\n\n\n
            \n
            \"\"<\/a><\/figure>\n<\/div>\n\n\n
              \n
            1. You\u2019ll see a Private session<\/span> button at the top, indicating the feature is activated.\n<\/li>\n\n\n\n
            2. You can now play your favorite music in the app.\n<\/li>\n\n\n\n
            3. Later, you can turn off your private session by selecting your name at the top and choosing Private session<\/span>.\n<\/li>\n<\/ol>\n\n\n\n

              Remove Spotify\u2019s Cached Data\n<\/span><\/h2>\n\n\n\n

              Spotify caches your data to provide you with an enhanced app experience. Sometimes, these cached files go corrupt, making the app unstable. Your error message may be the result of such corrupt files.\n<\/p>\n\n\n\n

              Luckily, you can fix that by clearing all your Spotify cached files<\/a>. This doesn\u2019t affect your saved playlist or any other data in your Spotify account.\n<\/p>\n\n\n\n

                \n
              1. Close the Spotify<\/span> app on your PC.\n<\/li>\n\n\n\n
              2. Open Run<\/span> by pressing Windows<\/span> + R<\/span> at the same time.\n<\/li>\n\n\n\n
              3. Type the following in Run<\/span> and press Enter<\/span>: %appdata% <\/li>\n<\/ol>\n\n\n
                \n
                \"\"<\/a><\/figure>\n<\/div>\n\n\n
                  \n
                1. Access the Spotify<\/span> folder.\n<\/li>\n\n\n\n
                2. Select all files by pressing Ctrl<\/span> + A<\/span>.\n<\/li>\n\n\n\n
                3. Right-click a file on the list and choose Delete<\/span>.<\/li>\n<\/ol>\n\n\n
                  \n
                  \"\"<\/a><\/figure>\n<\/div>\n\n\n
                    \n
                  1. Open Spotify<\/span> and try to play your music.\n<\/li>\n<\/ol>\n\n\n\n

                    Flush Your DNS Cache to Fix the Spotify Error\n<\/span><\/h2>\n\n\n\n

                    Your DNS cache helps your browsers and apps quickly translate domain names to IP addresses. If this cache has become corrupt, that may be why Spotify has trouble loading your music content.\n<\/p>\n\n\n\n

                    You can fix that by flushing your DNS cache<\/a> on your Windows PC. This doesn\u2019t affect your browser history, app data, or other files on your computer.\n<\/p>\n\n\n\n

                      \n
                    1. Open the Start<\/span> menu, search for Command Prompt<\/span>, and select the tool in the search results.\n<\/li>\n\n\n\n
                    2. Type the following in CMD<\/span> and press Enter<\/span>: ipconfig \/flushdns <\/li>\n<\/ol>\n\n\n
                      \n
                      \"\"<\/a><\/figure>\n<\/div>\n\n\n
                        \n
                      1. Close the Command Prompt<\/span> window.\n<\/li>\n\n\n\n
                      2. Launch Spotify<\/span> and see if your music plays.\n<\/li>\n<\/ol>\n\n\n\n

                        Uninstall and Reinstall the Spotify App\n<\/span><\/h2>\n\n\n\n

                        If Spotify continues to display the “Something went wrong” error, the app\u2019s core files may have gone corrupt. In this case, you can\u2019t fix the faulty files yourself; you\u2019ll have to uninstall and reinstall the app<\/a> to bring the working files.\n<\/p>\n\n\n\n

                        When you reinstall Spotify, you don\u2019t lose your account data, such as your saved playlists. However, you\u2019ll need to keep your account logins handy to enter them when the app asks.\n<\/p>\n\n\n\n

                          \n
                        1. Open Windows Settings<\/span> by pressing Windows<\/span> + I<\/span>.\n<\/li>\n\n\n\n
                        2. Select Apps<\/span> in Settings.\n<\/li>\n\n\n\n
                        3. Choose Spotify<\/span> on the list and select Uninstall<\/span>.<\/li>\n<\/ol>\n\n\n
                          \n
                          \"\"<\/a><\/figure>\n<\/div>\n\n\n
                            \n
                          1. Select Uninstall<\/span> in the prompt.\n<\/li>\n\n\n\n
                          2. Head to the Spotify site<\/a>, download the app and run the installer to reinstall the app.\n<\/li>\n<\/ol>\n\n\n\n

                            Reset Your Network Settings on Windows\n<\/span><\/h2>\n\n\n\n

                            One reason for Spotify\u2019s “Something went wrong” error is your PC\u2019s incorrectly specified network settings. Such settings prevent your browsers and apps from properly establishing internet connections, causing various app errors.\n<\/p>\n\n\n\n

                            You can fix that by resetting all your network settings<\/a> to the defaults. Doing so erases your customized settings and brings them to factory values.\n<\/p>\n\n\n\n

                              \n
                            1. Press Windows<\/span> + I<\/span> to open the Windows Settings<\/span> app.\n<\/li>\n\n\n\n
                            2. Select Network & Internet<\/span> in Settings.\n<\/li>\n\n\n\n
                            3. Choose Status<\/span> on the left and select Network reset<\/span> on the right.<\/li>\n<\/ol>\n\n\n
                              \n
                              \"\"<\/a><\/figure>\n<\/div>\n\n\n
                                \n
                              1. Select the Reset now<\/span> button.<\/li>\n<\/ol>\n\n\n
                                \n
                                \"\"<\/a><\/figure>\n<\/div>\n\n\n
                                  \n
                                1. Choose Yes<\/span> in the prompt.\n<\/li>\n\n\n\n
                                2. Windows will reset your settings and restart the PC.\n<\/li>\n\n\n\n
                                3. Connect to your preferred Wi-Fi network when your PC turns on.\n<\/li>\n\n\n\n
                                4. Launch Spotify<\/span> and see if your error persists.\n<\/li>\n<\/ol>\n\n\n\n

                                  Use Spotify\u2019s Web Version\n<\/span><\/h2>\n\n\n\n

                                  If all else fails, use the Spotify web player<\/a> to get access to all of your favorite music tracks. The company offers a web-based version akin to the desktop app in many terms. You can use this web app to sign in to your account, access your playlists, play your favorite music, and do more.\n<\/p>\n\n\n\n

                                  The web version<\/a> is a great way to access your music when your desktop app isn\u2019t working.\n<\/p>\n\n\n\n

                                  Getting Around Spotify\u2019s App Errors on Windows\n<\/span><\/h2>\n\n\n\n

                                  Spotify\u2019s app errors aren\u2019t too uncommon. You may run into one of them at any point. If you\u2019re experiencing a “Something went wrong” error, the guide above tells you how to fix the issue and resume your music playback.\n<\/p>\n\n\n\n

                                  Once you\u2019ve followed those methods, your app will work just as it should, allowing you to continue listening to your music and podcasts<\/a>.\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                                  Are you getting a “Something went wrong” error while trying to access the Spotify app on your Windows PC? If so, chances are your app is faulty or your PC\u2019s […]<\/p>\n","protected":false},"author":38,"featured_media":66212,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10360],"tags":[10406],"class_list":{"0":"post-66226","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-streaming","8":"tag-spotify"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2022\/11\/preview-media-1-fix-spotify-something-went-wrong-error-featured.jpg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t