{"id":73660,"date":"2023-09-13T06:00:00","date_gmt":"2023-09-13T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=73660"},"modified":"2025-02-01T00:38:32","modified_gmt":"2025-02-01T05:38:32","slug":"how-to-fix-youtube-youre-offline-error-on-your-pc","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-fix-youtube-youre-offline-error-on-your-pc\/","title":{"rendered":"How to Fix YouTube \u201cYou\u2019re Offline\u201d Error on Your PC"},"content":{"rendered":"\n<p>YouTube is the most popular platform for watching and <a rel=\"noopener\" data-lasso-id=\"44776\" href=\"https:\/\/helpdeskgeek.com\/youtube-video-not-processing-or-uploading-try-these-9-fixes\/\" data-type=\"URL\" target=\"_blank\">uploading videos<\/a>, but it\u2019s not entirely free of glitches and bugs. Did you ever log in to your YouTube account to watch your funny cat videos or a vlog, just to receive a \u201cYou\u2019re Offline. Check Your Connection\u201d error? <\/p>\n\n\n\n<p>This error can affect the web browser version of YouTube and also prevent the <a rel=\"noopener\" data-lasso-id=\"44778\" href=\"https:\/\/helpdeskgeek.com\/how-to-fix-youtube-app-not-working\/\" data-type=\"URL\" target=\"_blank\">YouTube app<\/a> from working. That said, you can easily fix this error with our step-by-step troubleshooting guide. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed.jpg\" data-lasso-id=\"44779\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"743\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed.jpg\" alt=\"\" class=\"wp-image-73643\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed.jpg 1200w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-300x186.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-1024x634.jpg 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-768x476.jpg 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-610x378.jpg 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-80x50.jpg 80w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-1-compressed-70x43.jpg 70w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Causes Behind \u201cYou\u2019re Offline. Check Your Connection\u201d YouTube Error\n<\/h2>\n\n\n\n<p>It\u2019s frustrating when your favorite online platform doesn\u2019t function properly and it\u2019s easy to blame the developers behind it. But there are actually several reasons why you\u2019re experiencing the \u201cYou\u2019re Offline. Check Your Connection\u201d error, and the fault might lie with your device without you even knowing it. Here are some of the most common things that can cause this issue:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\" start=\"1\">\n<li><span style=\"font-weight:bold\">Poor or unstable internet connection<\/span>. This is an obvious reason behind the \u201cYou\u2019re Offline. Check Your Connection\u201d error. Perhaps your device is disconnected from the router, or <a target=\"_blank\" data-type=\"URL\" href=\"https:\/\/www.online-tech-tips.com\/10-troubleshooting-tips-if-your-internet-is-connected-but-not-working\/\" rel=\"noopener\" data-lasso-id=\"44780\">your internet is temporarily down<\/a>.\n<\/li>\n\n\n\n<li><span style=\"font-weight:bold\">You run out of Mobile Data<\/span>. Perhaps you spent all the available mobile data from your subscription plan..\n<\/li>\n\n\n\n<li><span style=\"font-weight:bold\">Your YouTube App is Outdated<\/span>. Outdated apps don\u2019t work properly and may cause this or similar errors.\n<\/li>\n\n\n\n<li><span style=\"font-weight:bold\">Your web browser is outdated<\/span>. Similar to the app, outdated browsers may cause certain errors to appear.\n<\/li>\n\n\n\n<li><span style=\"font-weight:bold\">You have corrupted cache data in your browser<\/span>. Corrupted data and cookies may cause this error message to appear.\n<\/li>\n\n\n\n<li><span style=\"font-weight:bold\">VPN or ad-blockers are interrupting your connection<\/span>. VPN, proxy servers, and ad-blockers can slow down your internet connection or entirely interrupt it. This can easily result in the \u201cYou\u2019re Offline. Check Your Connection\u201d error.\n<\/li>\n<\/ul>\n\n\n\n<p>With that in mind, here\u2019s everything you need to check and fix to get rid of your YouTube troubles.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Check Your Internet Connection\n<\/h2>\n\n\n\n<p>Checking your internet connection should be the first thing you do when you get the \u201cYou\u2019re Offline. Check Your Connection\u201d error on YouTube. It doesn\u2019t matter if you\u2019re using a PC, Android, or iOS device, the connection must be established and stable in order for YouTube to work properly. So go on and check if your device is connected.\n<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed.jpg\" data-lasso-id=\"44781\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"650\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed.jpg\" alt=\"\" class=\"wp-image-73644\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed.jpg 988w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-300x197.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-768x505.jpg 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-610x401.jpg 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-76x50.jpg 76w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-384x254.jpg 384w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-2-compressed-130x85.jpg 130w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>If you notice a connection error, try restarting your router or modem. You can also check the signal strength if you\u2019re connected to a Wi-Fi network. Also, make sure other devices in your household are not using the same connection to run some programs in the background.\n<\/p>\n\n\n\n<p>If you use a mobile device to browse YouTube, restarting your Android or iPhone might fix the connectivity issues. You can also try enabling and disabling Airplane Mode to restart the network connectivity.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Disable Airplane Mode on Your Mobile Phone\n<\/h2>\n\n\n\n<p>If you\u2019re on your mobile device and you are getting the offline error, perhaps you forgot to disable the airplane mode. Airplane Mode restricts all wireless communication and it might be what\u2019s causing the said error to appear when you try watching YouTube videos. If this is the case, simply disable the Airplane Mode on your mobile device and the issue should be fixed. You\u2019ll find the airplane mode button among your shortcut icons on most mobile devices.\n<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-3-compressed.jpg\" data-lasso-id=\"44782\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"292\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-3-compressed.jpg\" alt=\"\" class=\"wp-image-73645\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-3-compressed.jpg 595w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-3-compressed-300x147.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-3-compressed-80x39.jpg 80w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">3. Change the Network if Possible\n<\/h2>\n\n\n\n<p>Perhaps the issue lies with your current network and you can\u2019t really do much about it, especially if the problem is at the internet service provider\u2019s end. In that case, you\u2019ll want to change the network. If you\u2019re using mobile data, try switching to it to see if the error persists. \n<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-4-compressed.jpg\" data-lasso-id=\"44783\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"286\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-4-compressed.jpg\" alt=\"\" class=\"wp-image-73646\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-4-compressed.jpg 581w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-4-compressed-300x148.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-4-compressed-80x39.jpg 80w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>This is especially a problem when using a public Wi-Fi network. They are prone to limiting access to certain websites, and YouTube might be one of them. They also limit the bandwidth for guests in order to keep the network open for everyone.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Clear Browser Cache\n<\/h2>\n\n\n\n<p>The browser cache can contain corrupted files that cause the \u201cYou\u2019re Offline, Check Your Connection\u201d error on YouTube. If this is the case, all you need to do is clear browsing data on your device. How you\u2019ll do it depends on which browser and device you\u2019re using.\n<\/p>\n\n\n\n<p>If you\u2019re using a PC, all popular web browsers have a similar method of clearing the cache, including Google Chrome, Mozilla Firefox, and Microsoft Edge. Although the steps may differ slightly on other browsers, here\u2019s how to do it in Mozilla Firefox.\n<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight:bold\">How to Clear the Cache on a PC Web Browser\n<\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Open the web browser and click the three lines menu in the upper-right corner.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-5-compressed.png\" data-lasso-id=\"44784\"><img loading=\"lazy\" decoding=\"async\" width=\"311\" height=\"65\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-5-compressed.png\" alt=\"\" class=\"wp-image-73647\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-5-compressed.png 311w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-5-compressed-300x63.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-5-compressed-80x17.png 80w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>Select <span style=\"font-weight:bold\">Settings<\/span> from the drop-down menu.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-6-compressed.png\" data-lasso-id=\"44785\"><img loading=\"lazy\" decoding=\"async\" width=\"279\" height=\"639\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-6-compressed.png\" alt=\"\" class=\"wp-image-73648\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-6-compressed.png 279w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-6-compressed-131x300.png 131w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-6-compressed-22x50.png 22w\" sizes=\"auto, (max-width: 279px) 100vw, 279px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Select <span style=\"font-weight:bold\">Privacy &amp; Security<\/span> from the left sidebar menu.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-7-compressed.png\" data-lasso-id=\"44786\"><img loading=\"lazy\" decoding=\"async\" width=\"252\" height=\"324\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-7-compressed.png\" alt=\"\" class=\"wp-image-73649\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-7-compressed.png 252w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-7-compressed-233x300.png 233w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-7-compressed-39x50.png 39w\" sizes=\"auto, (max-width: 252px) 100vw, 252px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Scroll down to <span style=\"font-weight:bold\">Cookies and Site Data<\/span> section and click the<span style=\"font-weight:bold\"> Clear Data<\/span> button.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed.png\" data-lasso-id=\"44787\"><img loading=\"lazy\" decoding=\"async\" width=\"782\" height=\"218\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed.png\" alt=\"\" class=\"wp-image-73650\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed.png 782w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed-300x84.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed-768x214.png 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed-610x170.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-8-compressed-80x22.png 80w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight:bold\">How to Clear the Cache on Safari<\/span>\n<\/h4>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Open the <span style=\"font-weight:bold\">Settings<\/span> app.\n<\/li>\n\n\n\n<li>Scroll down to find and tap <span style=\"font-weight:bold\">Safari <\/span>from the list of apps.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-9-compressed.jpg\" data-lasso-id=\"44788\"><img loading=\"lazy\" decoding=\"async\" width=\"603\" height=\"483\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-9-compressed.jpg\" alt=\"\" class=\"wp-image-73651\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-9-compressed.jpg 603w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-9-compressed-300x240.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-9-compressed-62x50.jpg 62w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Tap <span style=\"font-weight:bold\">Clear History and Website Data<\/span>.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed.png\" data-lasso-id=\"44789\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"471\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed.png\" alt=\"\" class=\"wp-image-73652\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed-300x232.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed-65x50.png 65w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-10-compressed-130x100.png 130w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight:bold\">How to Clear the Cache on the Android YouTube App<\/span>\n<\/h4>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Go to <span style=\"font-weight:bold\">Settings<\/span>, and navigate to the<span style=\"font-weight:bold\"> Apps<\/span> menu.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed.jpg\" data-lasso-id=\"44790\"><img loading=\"lazy\" decoding=\"async\" width=\"644\" height=\"555\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed.jpg\" alt=\"\" class=\"wp-image-73653\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed.jpg 644w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed-300x259.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed-610x526.jpg 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-11-compressed-58x50.jpg 58w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>Find <span style=\"font-weight:bold\">YouTube<\/span> on the list of apps, and tap it.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-12-compressed.jpg\" data-lasso-id=\"44791\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"881\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-12-compressed.jpg\" alt=\"\" class=\"wp-image-73654\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-12-compressed.jpg 591w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-12-compressed-201x300.jpg 201w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-12-compressed-34x50.jpg 34w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Once you open the app&#8217;s settings, select <span style=\"font-weight:bold\">Storage<\/span>.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-13-compressed.png\" data-lasso-id=\"44792\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"513\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-13-compressed.png\" alt=\"\" class=\"wp-image-73655\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-13-compressed.png 595w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-13-compressed-300x259.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-13-compressed-58x50.png 58w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Select <span style=\"font-weight:bold\">Clear Cache <\/span>and then <span style=\"font-weight:bold\">Clear Data<\/span>.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed.jpg\" data-lasso-id=\"44793\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"1251\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed.jpg\" alt=\"\" class=\"wp-image-73656\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed.jpg 591w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed-142x300.jpg 142w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed-484x1024.jpg 484w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-14-compressed-24x50.jpg 24w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">5. Update the YouTube App\n<\/h2>\n\n\n\n<p>Outdated versions of apps often don\u2019t work properly. You should periodically check if there are any updates. If you\u2019re experiencing the \u201cYou\u2019re Offline. Check Your Connection\u201d issue on the app, simply update your YouTube to the latest version available. \n<\/p>\n\n\n\n<p>If you\u2019re using an iPhone or an iPad, you can do this from the App Store. And if you\u2019re using an Android device, use the Google Play Store instead.\n<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Type YouTube in the search bar of the App or Play Store.\n<\/li>\n\n\n\n<li>If there\u2019s an update available, you\u2019ll see the <span style=\"font-weight:bold\">Update<\/span> button, tap it.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-15-compressed.jpg\" data-lasso-id=\"44794\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"427\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-15-compressed.jpg\" alt=\"\" class=\"wp-image-73658\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-15-compressed.jpg 600w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-15-compressed-300x214.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-15-compressed-70x50.jpg 70w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>The update will start automatically. Once it finishes, open the app and see if the error appears again.\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">6. Update Your Web Browser\n<\/h2>\n\n\n\n<p>Having the latest version of the web browser is essential if you want websites to open up properly and without any errors. No matter which browser you\u2019re using, it should be the latest version for your online security and a better user experience.\n<\/p>\n\n\n\n<p>Updating a web browser may differ depending on which one you\u2019re using, but generally:\n<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Go to the browser\u2019s <span style=\"font-weight:bold\">Settings<\/span>.\n<\/li>\n\n\n\n<li>Type \u201c<span style=\"font-weight:bold\">Update<\/span>\u201d in the search bar.\n<\/li>\n\n\n\n<li>Look for the <span style=\"font-weight:bold\">Check for Updates<\/span> button and click it.\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed.png\" data-lasso-id=\"44795\"><img loading=\"lazy\" decoding=\"async\" width=\"982\" height=\"603\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed.png\" alt=\"\" class=\"wp-image-73657\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed.png 982w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-300x184.png 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-768x472.png 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-610x375.png 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-80x50.png 80w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-70x43.png 70w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-16-compressed-140x85.png 140w\" sizes=\"auto, (max-width: 982px) 100vw, 982px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Wait to see if your browser finds any available updates, and if it does, select<span style=\"font-weight:bold\"> Install<\/span>.\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">7. Disable Your VPN and Ad Blockers\n<\/h2>\n\n\n\n<p>If you\u2019re using a VPN (Virtual Private Network) know that it can interfere with your connection to the internet and it\u2019s causing the \u201cYou\u2019re Offline. Check Your Connection\u201d error. To fix this issue, simply disable your VPN app and try streaming a video again to see if you still experience the issue.\n<\/p>\n\n\n\n<p>As for Ad blockers, they work by interfering with the advertisement code, and that causes errors when you try to watch a video. Turn off your Adblocker to see if this fixes the issue.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Check Your PC\u2019s Date and Time Settings\n<\/h2>\n\n\n\n<p>The incorrect Date and Time settings on your Windows PC may cause YouTube\u2019s \u201cYou\u2019re Offline. Check Your Connection\u201d error. To see if this is the case for you, check if your PC has the correct Date and Time setting. This happens if you recently moved into another time zone. \n<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed.jpg\" data-lasso-id=\"44796\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"689\" src=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed.jpg\" alt=\"\" class=\"wp-image-73659\" srcset=\"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed.jpg 1024w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed-300x202.jpg 300w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed-768x517.jpg 768w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed-610x410.jpg 610w, https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/how-to-fix-youtube-youre-offline-error-on-your-pc-17-compressed-74x50.jpg 74w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">9. Restart Your Device\n<\/h2>\n\n\n\n<p>Sometimes the glitch can be in your device. If all else fails, try restarting your PC or mobile device. This usually fixes the system errors and bugs and it may help you with the \u201cYou\u2019re Offline. Check Your Connection\u201d error on YouTube.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bonus: Other Quick Fixes\n<\/h2>\n\n\n\n<p>If none of the above steps help you with the \u201cYou\u2019re Offline. Check Your Connection\u201d error you might want to try some of these quick fixes. They are simple but they might help you deal with the issue in no time.\n<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Sign out of your YouTube account and sign back in.\n<\/li>\n\n\n\n<li>Refresh the YouTube website.\n<\/li>\n\n\n\n<li>Check if your router and modem are in working order.\n<\/li>\n\n\n\n<li>Contact <a target=\"_blank\" data-type=\"URL\" href=\"https:\/\/www.youtube.com\/t\/contact_us\" rel=\"noopener\" data-lasso-id=\"44797\">YouTube Support<\/a>.\n<\/li>\n<\/ol>\n\n\n\n<p>Which fix worked for you? Let us know in the comment section below.\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>YouTube is the most popular platform for watching and uploading videos, but it\u2019s not entirely free of glitches and bugs. Did you ever log in to your YouTube account to [&hellip;]<\/p>\n","protected":false},"author":59,"featured_media":73642,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10359],"tags":[10397],"class_list":{"0":"post-73660","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-social-media","8":"tag-youtube"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2023\/09\/preview-media-how-to-fix-youtube-youre-offline-error-on-your-pc-1.jpg","author_info":{"display_name":"Nicolae Bochis","author_link":"https:\/\/helpdeskgeek.com\/author\/nbochis\/"},"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"YouTube is the most popular platform for watching and uploading videos, but it\u2019s not entirely free of glitches and bugs. Did you ever log in to your YouTube account to watch your funny cat videos or a vlog, just to receive a \u201cYou\u2019re Offline. Check Your Connection\u201d error? This error can affect the web browser\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<meta name=\"author\" content=\"Nicolae Bochis\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/helpdeskgeek.com\/how-to-fix-youtube-youre-offline-error-on-your-pc\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.5.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Help Desk Geek - Tech Tips from Trusted Tech Experts\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"How to Fix YouTube \u201cYou\u2019re Offline\u201d Error on Your PC\" \/>\n\t\t<meta property=\"og:description\" content=\"YouTube is the most popular platform for watching and uploading videos, but it\u2019s not entirely free of glitches and bugs. 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