{"id":82706,"date":"2024-10-07T06:00:00","date_gmt":"2024-10-07T10:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=82706"},"modified":"2025-01-31T00:59:07","modified_gmt":"2025-01-31T05:59:07","slug":"how-to-fix-bluetooth-remove-failed-error-in-windows","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-fix-bluetooth-remove-failed-error-in-windows\/","title":{"rendered":"How to Fix Bluetooth “Remove Failed” Error in Windows 11"},"content":{"rendered":"\n

Do you get a \u201cRemove device\u201d error when removing a Bluetooth device from your Windows 11 computer? Is the error specific to a device or all paired Bluetooth devices? We\u2019ll show you how to forcefully delete Bluetooth devices<\/a> that Windows fails to remove.\n<\/p>\n\n\n

\n
\"Dell<\/a><\/figure>\n<\/div>\n\n\n

How to Force Remove a Bluetooth Device That Failed to Delete<\/h2>\n\n\n\n

The \u201cRemove failed\u201d error sometimes occurs when attempting to remove a Bluetooth device actively exchanging data with your computer. The error could also be due to malware infection or bugs in your PC\u2019s operating system.\n<\/p>\n\n\n\n

You can forcefully remove the device by turning off your PC\u2019s Bluetooth or uninstalling the device\u2019s driver. Follow the troubleshooting instructions below to get the Bluetooth device off your computer.\n<\/p>\n\n\n\n

Turn Bluetooth Off and Back On<\/h2>\n\n\n\n

Turn your computer\u2019s Bluetooth off and back on, then try removing the device. Alternatively, turn off Bluetooth on the device before removing it from your computer.\n<\/p>\n\n\n\n

Open the Windows Action Center (Windows key<\/span> + A<\/span>), turn off Bluetooth<\/span>, and turn it back on.\n<\/p>\n\n\n

\n
\"Bluetooth<\/a><\/figure>\n<\/div>\n\n\n

Alternatively, go to Settings<\/span> > Bluetooth & devices<\/span>, toggle off Bluetooth<\/span>, and turn it back on.\n<\/p>\n\n\n

\n
\""Bluetooth<\/a><\/figure>\n<\/div>\n\n\n

Remove Bluetooth Devices through the Device Manager<\/h2>\n\n\n\n

An alternate way to remove a Bluetooth device from Windows is to uninstall its driver. You can remove or uninstall a Bluetooth device\u2019s driver from the Windows Bluetooth Settings menu, Device Manager, or Control Panel.\n<\/p>\n\n\n\n

How to Remove Bluetooth Device Driver in Windows Bluetooth Settings\n<\/h4>\n\n\n\n
    \n
  1. Open the Settings<\/span> app, go to Bluetooth & devices<\/span> > Devices<\/span>, and choose More Bluetooth settings<\/span>.
    <\/li>\n<\/ol>\n\n\n
    \n
    \""More<\/a><\/figure>\n<\/div>\n\n\n
      \n
    1. Open the Hardware<\/span> tab in the \u201cBluetooth Settings\u201d window and double-click the device you want to remove.
      <\/li>\n<\/ol>\n\n\n
      \n
      \""Hardware"<\/a><\/figure>\n<\/div>\n\n\n
        \n
      1. Select Change settings<\/span> in the bottom-left corner.
        <\/li>\n<\/ol>\n\n\n
        \n
        \"Steps<\/a><\/figure>\n<\/div>\n\n\n
          \n
        1. Next, open the Driver<\/span> tab, select Uninstall Device<\/span>, and choose Uninstall<\/span> on the confirmation pop-up.
          <\/li>\n<\/ol>\n\n\n
          \n
          \"Steps<\/a><\/figure>\n<\/div>\n\n\n

          How to Remove Bluetooth Device Driver in Device Manager<\/h4>\n\n\n\n
            \n
          1. Right-click the Start menu<\/span> (or press Windows key<\/span> + X<\/span>) and select Device Manager<\/span> on the Quick Link menu.
            <\/li>\n<\/ol>\n\n\n
            \n
            \""Device<\/a><\/figure>\n<\/div>\n\n\n
              \n
            1. Expand the Bluetooth<\/span> section, right-click the Bluetooth device\u2019s driver<\/span>, and select Uninstall device<\/span>.
              <\/li>\n<\/ol>\n\n\n
              \n
              \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                \n
              1. Select Uninstall<\/span> on the confirmation window to remove the Bluetooth device from your computer.
                <\/li>\n<\/ol>\n\n\n
                \n
                \"Steps<\/a><\/figure>\n<\/div>\n\n\n

                How to Remove Bluetooth Device Driver in the Control Panel<\/h4>\n\n\n\n
                  \n
                1. Go to Settings<\/span> > Bluetooth & devices<\/span> > Devices<\/span> and select More devices and printer settings<\/span>.
                  <\/li>\n<\/ol>\n\n\n
                  \n
                  \""More<\/a><\/figure>\n<\/div>\n\n\n

                  That\u2019ll launch the \u201cDevices and Printers\u201d windows in the Control Panel.\n<\/p>\n\n\n\n

                    \n
                  1. Right-click the Bluetooth device and select Remove device<\/span>.
                    <\/li>\n<\/ol>\n\n\n
                    \n
                    \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                      \n
                    1. Select Yes<\/span> on the confirmation screen to remove the paired Bluetooth device from your computer.
                      <\/li>\n<\/ol>\n\n\n
                      \n
                      \"How<\/a><\/figure>\n<\/div>\n\n\n

                      Run the Bluetooth Troubleshooter<\/h2>\n\n\n\n

                      The built-in Windows Bluetooth troubleshooting tool can help diagnose and fix issues causing the \u201cRemove failed\u201d error. Run the troubleshooter if Windows won\u2019t remove the Bluetooth device or its drivers.\n<\/p>\n\n\n\n

                        \n
                      1. Go to Settings<\/span> > System<\/span> and select Troubleshoot<\/span>.
                        <\/li>\n<\/ol>\n\n\n
                        \n
                        \""Troubleshoot"<\/a><\/figure>\n<\/div>\n\n\n
                          \n
                        1. Select Other troubleshooters<\/span>.
                          <\/li>\n<\/ol>\n\n\n
                          \n
                          \""Other<\/a><\/figure>\n<\/div>\n\n\n
                            \n
                          1. Scroll to the \u201cOther\u201d section and select Run<\/span> next to the Bluetooth troubleshooter.
                            <\/li>\n<\/ol>\n\n\n
                            \n
                            \"Windows<\/a><\/figure>\n<\/div>\n\n\n

                            That\u2019ll launch the Bluetooth Connection Problems Troubleshooter in the Get Help app<\/a>.\n<\/p>\n\n\n\n

                              \n
                            1. Select Yes<\/span> to grant Get Help consent to run diagnostics checks on your PC to solve Bluetooth-related issues.
                              <\/li>\n<\/ol>\n\n\n
                              \n
                              \"Bluetooth<\/a><\/figure>\n<\/div>\n\n\n

                              Follow the prompts until the end and check if you can remove the Bluetooth device.\n<\/p>\n\n\n\n

                              Restart and Reconfigure the Windows Bluetooth Services<\/h2>\n\n\n\n

                              The Bluetooth Support Service helps your PC discover Bluetooth devices. The service also helps manage paired Bluetooth devices in Windows. You might encounter issues pairing, using, or removing Bluetooth devices if Bluetooth Support Service isn\u2019t running. Or if the service doesn\u2019t have local administrator access.\n<\/p>\n\n\n\n

                              Follow the steps below to restart the Bluetooth Support Service and grant it administrative permission.\n<\/p>\n\n\n\n

                                \n
                              1. Type \u201cservices\u201d in the Windows Search box and select Run as administrator<\/span> in the Services app menu. That\u2019ll launch the
                                <\/li>\n<\/ol>\n\n\n
                                \n
                                \"Services<\/a><\/figure>\n<\/div>\n\n\n
                                  \n
                                1. Locate and double-click the Bluetooth Support Service<\/span>.
                                  <\/li>\n<\/ol>\n\n\n
                                  \n
                                  \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                    \n
                                  1. In the General<\/span> tab, open the \u201cStartup type\u201d drop-down menu and choose Automatic<\/span>.
                                    <\/li>\n<\/ol>\n\n\n
                                    \n
                                    \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                      \n
                                    1. Next, open the Log On<\/span> tab and select Local System account.
                                      <\/li>\n\n\n\n
                                    2. Select Apply<\/span>, then OK<\/span> to save the changes.
                                      <\/li>\n<\/ol>\n\n\n
                                      \n
                                      \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                        \n
                                      1. Right-click the Bluetooth Support Service and select Restart<\/span>.
                                        <\/li>\n<\/ol>\n\n\n
                                        \n
                                        \"Steps<\/a><\/figure>\n<\/div>\n\n\n

                                        Return to the \u201cBluetooth & devices\u201d menu in Windows settings and try removing the Bluetooth device again. Repeat the steps above for the Bluetooth User Support Service<\/span> if the \u201cRemove failed\u201d error persists. The service ensures the smooth functioning of Bluetooth features in Windows.\n<\/p>\n\n\n\n

                                          \n
                                        1. Double-click Bluetooth User Support Service<\/span> in the Services app and set its \u201cStartup type\u201d to Automatic<\/span>.
                                          <\/li>\n<\/ol>\n\n\n
                                          \n
                                          \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                            \n
                                          1. Next, open the \u201cLog On\u201d tab, choose Local System account<\/span>, select Apply<\/span>, and then OK<\/span>.
                                            <\/li>\n<\/ol>\n\n\n
                                            \n
                                            \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                              \n
                                            1. Finally, right-click the Bluetooth User Support Service<\/span> and select Restart<\/span>.
                                              <\/li>\n<\/ol>\n\n\n
                                              \n
                                              \"Steps<\/a><\/figure>\n<\/div>\n\n\n

                                              Update Your Computer<\/h2>\n\n\n\n

                                              Ensure your PC is running the latest Windows version. Windows Updates sometimes ship with fixes for software bugs causing Bluetooth connectivity issues.\n<\/p>\n\n\n\n

                                              Connect your computer to the internet, head to Settings<\/span> > Windows Update<\/span>, and select Check for updates<\/span> or Download & install<\/span>.\n<\/p>\n\n\n

                                              \n
                                              \""Download<\/a><\/figure>\n<\/div>\n\n\n

                                              Delete the Device\u2019s Bluetooth Profile in Windows Registry<\/h2>\n\n\n\n

                                              You can also remove stubborn Bluetooth devices from Windows through the Registry Editor. It\u2019s a lengthy but straightforward process, and it worked the magic for some Windows users<\/a> having similar Bluetooth device trouble.\n<\/p>\n\n\n\n

                                              Note:<\/span> Follow the steps below carefully and avoid deleting important files or items (by accident) in the registry. Messing up the registry can crash your PC\u2019s operating system. We strongly recommend creating a System Restore point<\/a> and backing up the Windows Registry<\/a> before you proceed. Doing so allows you to recover your computer if anything goes south.<\/p>\n\n\n\n

                                                \n
                                              1. First, you need to find the device\u2019s \u201cHardware ID\u201d. Go to Settings<\/span> > Bluetooth & devices<\/span> > Devices<\/span> and select More Bluetooth settings<\/span>.
                                                <\/li>\n<\/ol>\n\n\n
                                                \n
                                                \""More<\/a><\/figure>\n<\/div>\n\n\n
                                                  \n
                                                1. Open the Hardware<\/span> tab and double-click the Bluetooth device you want to remove.
                                                  <\/li>\n<\/ol>\n\n\n
                                                  \n
                                                  \""Hardware"<\/a><\/figure>\n<\/div>\n\n\n
                                                    \n
                                                  1. Open the Details<\/span> tab, set the \u201cProperty\u201d option to Hardware IDs<\/span>, and note the last 12 alphanumeric characters in the \u201cValue\u201d box.
                                                    <\/li>\n<\/ol>\n\n\n
                                                    \n
                                                    \"Bluetooth<\/a><\/figure>\n<\/div>\n\n\n
                                                      \n
                                                    1. Next, type regedit<\/span> in the Windows Search box and select Run as administrator<\/span>.
                                                      <\/li>\n<\/ol>\n\n\n
                                                      \n
                                                      \"Registry<\/a><\/figure>\n<\/div>\n\n\n
                                                        \n
                                                      1. Paste HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\BTHPORT\\Parameters\\Devices<\/span> in the Registry Editor navigation box and press Enter<\/span>.
                                                        <\/li>\n<\/ol>\n\n\n
                                                        \n
                                                        \"Steps<\/a><\/figure>\n<\/div>\n\n\n

                                                        That should open the Bluetooth Devices folder in the Registry Editor sidebar. The \u201cDevices\u201d folder houses subfolders representing Bluetooth devices (previously or currently) paired to your computer.\n<\/p>\n\n\n\n

                                                          \n
                                                        1. Locate the folder with the same \u201cHardware ID\u201d number (see step #3) as the device you want to remove.
                                                          <\/li>\n<\/ol>\n\n\n
                                                          \n
                                                          \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                                            \n
                                                          1. Right-click the folder and select Delete<\/span>.
                                                            <\/li>\n<\/ol>\n\n\n
                                                            \n
                                                            \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                                              \n
                                                            1. Select Delete<\/span> on the confirmation screen to proceed.
                                                              <\/li>\n<\/ol>\n\n\n
                                                              \n
                                                              \"Steps<\/a><\/figure>\n<\/div>\n\n\n
                                                                \n
                                                              1. Reboot your computer to complete the device removal.
                                                                <\/li>\n<\/ol>\n\n\n\n

                                                                The Bluetooth device should no longer be on the list of Bluetooth devices in Windows Settings.\n<\/p>\n\n\n\n

                                                                Remove Stubborn Bluetooth Devices<\/h2>\n\n\n\n

                                                                Scan for malware infection if the Bluetooth device remains on your computer or the \u201cRemove failed\u201d error persists. We recommend using the Windows Malicious Software Removal Tool<\/a> (MSRT) or Microsoft Safety Scanner<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                                                Do you get a \u201cRemove device\u201d error when removing a Bluetooth device from your Windows 11 computer? Is the error specific to a device or all paired Bluetooth devices? We\u2019ll […]<\/p>\n","protected":false},"author":53,"featured_media":82672,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10356],"class_list":{"0":"post-82706","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-windows-11"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2024\/10\/preview-media-bluetooth-device-remove-failed-windows-11.jpg","author_info":{"display_name":"Sodiq Olanrewaju","author_link":"https:\/\/helpdeskgeek.com\/author\/solanrewaju\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t