{"id":83058,"date":"2024-11-11T06:00:00","date_gmt":"2024-11-11T11:00:00","guid":{"rendered":"https:\/\/helpdeskgeek.com\/?p=83058"},"modified":"2025-02-27T01:49:14","modified_gmt":"2025-02-27T06:49:14","slug":"how-to-resolve-a-windows-update-install-error-0x80070002","status":"publish","type":"post","link":"https:\/\/helpdeskgeek.com\/how-to-resolve-a-windows-update-install-error-0x80070002\/","title":{"rendered":"How to Resolve a Windows Update Install Error – 0x80070002"},"content":{"rendered":"\n
\"9<\/a><\/figure>\n\n\n\n

If you\u2019ve received a 0x80070002 error while installing a Windows update, there are ways to get around this problem. This issue occurs for various reasons, including incorrect date and time settings and a faulty Windows Update feature. We\u2019ll show you how to resolve the problem on your Windows 11 or Windows 10 PC.
<\/p>\n\n\n\n

Other reasons you get the above error are that your internet connection isn\u2019t working, the downloaded update files are corrupted, Windows\u2019 system files are damaged, a third-party app is causing interference, and more.\n<\/p>\n\n\n\n

Check Your PC\u2019s Date and Time Settings<\/span><\/h2>\n\n\n\n

Sometimes, Windows fails to install an update because your PC\u2019s date and time settings<\/a> are incorrect. In this case, make your PC use the automatic date and time settings. Here\u2019s how.\n<\/p>\n\n\n\n

    \n
  1. Right-click the clock in the bottom-right corner and select Adjust date and time<\/span> (Windows 11) or Adjust date\/time<\/span> (Windows 10).
    <\/li>\n\n\n\n
  2. Turn on both Set time automatically<\/span> and Set time zone automatically<\/span> options.<\/li>\n<\/ol>\n\n\n
    \n
    \""Set<\/figure>\n<\/div>\n\n\n

    Restart the Windows Update Services<\/span><\/h2>\n\n\n\n

    It\u2019s possible a background service related to Windows Update feature isn\u2019t running<\/a> as expected, causing the updates to fail to install. In this case, restart the services related to Windows Update and see if that resolves your problem.\n<\/p>\n\n\n\n

      \n
    1. Open the Run<\/span> dialog box by pressing Windows<\/span> + R<\/span>.
      <\/li>\n\n\n\n
    2. Type the following command in the box and press Enter<\/span>:
      services.msc
      <\/li>\n\n\n\n
    3. Find and right-click the service named Windows Update<\/span> and select Restart<\/span>.<\/li>\n<\/ol>\n\n\n
      \n
      \""Restart"<\/figure>\n<\/div>\n\n\n
        \n
      1. Right-click the Background Intelligent Transfer Service<\/span> service and choose Restart<\/span>.
        <\/li>\n\n\n\n
      2. Close the Services<\/span> window and update your PC.
        <\/li>\n<\/ol>\n\n\n\n

        Restart Your Windows PC<\/span><\/h2>\n\n\n\n

        If restarting services didn\u2019t fix your issue, give your Windows PC a reboot<\/a> and see if that resolves the problem. Turning your system off and back on helps fix many minor glitches.\n<\/p>\n\n\n\n

          \n
        1. Open the Start<\/span> menu by selecting the menu icon or pressing the Windows<\/span> key.
          <\/li>\n\n\n\n
        2. Select the Power<\/span> icon in the menu.
          <\/li>\n\n\n\n
        3. Choose Restart<\/span>.<\/li>\n<\/ol>\n\n\n
          \n
          \""Restart"<\/figure>\n<\/div>\n\n\n

          Run the Network Troubleshooter<\/span><\/h2>\n\n\n\n

          If your internet connection isn\u2019t working<\/a>, that might be why Windows can\u2019t install the available updates. In this case, restart your router and see if that fixes the issue. If the issue persists, use your PC\u2019s built-in Network Adapter troubleshooter to find and fix network issues on your PC.\n<\/p>\n\n\n\n

          On Windows 11<\/span><\/h4>\n\n\n\n
            \n
          1. Launch Settings<\/span> by pressing Windows<\/span> + I<\/span>.
            <\/li>\n\n\n\n
          2. Select System<\/span> in the left sidebar and Troubleshoot<\/span> on the right pane.
            <\/li>\n\n\n\n
          3. Choose Other troubleshooters<\/span> on the following page.
            <\/li>\n\n\n\n
          4. Select Run<\/span> next to Network and Internet<\/span> to launch the troubleshooting tool.<\/li>\n<\/ol>\n\n\n
            \n
            \""Run"<\/figure>\n<\/div>\n\n\n
              \n
            1. Wait for the tool to find and fix network problems.
              <\/li>\n<\/ol>\n\n\n\n

              On Windows 10<\/span><\/h4>\n\n\n\n
                \n
              1. Open Settings<\/span> using Windows<\/span> + I<\/span>.
                <\/li>\n\n\n\n
              2. Select Update & Security<\/span> > Troubleshoot<\/span> in Settings.
                <\/li>\n\n\n\n
              3. Select Additional troubleshooters<\/span> on the right pane.
                <\/li>\n\n\n\n
              4. Choose Network Adapter<\/span> and select Run the troubleshooter<\/span>.<\/li>\n<\/ol>\n\n\n
                \n
                \""Run<\/figure>\n<\/div>\n\n\n
                  \n
                1. Follow the on-screen instructions to fix your network issues.
                  <\/li>\n<\/ol>\n\n\n\n

                  Use the Windows Update Troubleshooter<\/span><\/h2>\n\n\n\n

                  Both Windows 11 and Windows 10 include a Windows Update troubleshooter that you can use to find and fix any issues related to your system updates<\/a>. This tool finds the issues on its own and helps you fix those problems.\n<\/p>\n\n\n\n

                  On Windows 11<\/span><\/h4>\n\n\n\n
                    \n
                  1. Right-click the Start<\/span> menu icon and select Settings<\/span>.
                    <\/li>\n\n\n\n
                  2. Navigate to System<\/span> > Troubleshoot<\/span> > Other troubleshooters<\/span> in Settings.
                    <\/li>\n\n\n\n
                  3. Select Run<\/span> next to Windows Update<\/span> to launch the troubleshooter.<\/li>\n<\/ol>\n\n\n
                    \n
                    \""Run"<\/figure>\n<\/div>\n\n\n
                      \n
                    1. Follow the on-screen instructions in the tool.
                      <\/li>\n<\/ol>\n\n\n\n

                      On Windows 10<\/span><\/h4>\n\n\n\n
                        \n
                      1. Access Settings<\/span> by right-clicking the Start<\/span> menu icon and choosing Settings<\/span>.
                        <\/li>\n\n\n\n
                      2. Navigate to Update & Security<\/span> > Troubleshoot<\/span> > Additional troubleshooters<\/span> in Settings.
                        <\/li>\n\n\n\n
                      3. Select Windows Update<\/span> and choose Run the troubleshooter<\/span>.<\/li>\n<\/ol>\n\n\n
                        \n
                        \""Run<\/figure>\n<\/div>\n\n\n
                          \n
                        1. Follow the on-screen instructions in the troubleshooter.
                          <\/li>\n<\/ol>\n\n\n\n

                          Delete the Windows Update Cache<\/span><\/h2>\n\n\n\n

                          Windows downloads the update files and then installs those files on your system. The downloaded update files may be corrupted, causing the updates to fail to install. In this case, clear that download cache<\/a> and allow Windows to re-download the available updates.\n<\/p>\n\n\n\n

                            \n
                          1. Open Run<\/span> by pressing Windows<\/span> + R<\/span>.
                            <\/li>\n\n\n\n
                          2. Type the following command in Run<\/span> and press Enter<\/span>:
                            services.msc
                            <\/li>\n\n\n\n
                          3. Find Windows Update<\/span> on the list, right-click the service, and select Stop<\/span>. Keep the Services<\/span> window open.
                            <\/li>\n\n\n\n
                          4. Open Run<\/span> again using Windows<\/span> + R<\/span>, type the following path, and press Enter<\/span>:
                            C:\\Windows\\SoftwareDistribution\\
                            <\/li>\n\n\n\n
                          5. Press Ctrl<\/span> + A<\/span> to select all files in the folder.
                            <\/li>\n\n\n\n
                          6. Right-click a selected file and choose Delete<\/span> (a trash can icon).<\/li>\n<\/ol>\n\n\n
                            \n
                            \"The<\/figure>\n<\/div>\n\n\n
                              \n
                            1. Empty the Recycle Bin<\/span> so the files are gone for good.
                              <\/li>\n\n\n\n
                            2. Return to the Services<\/span> window, right-click Windows Update<\/span>, and select Start<\/span>.
                              <\/li>\n\n\n\n
                            3. Try to update your PC.
                              <\/li>\n<\/ol>\n\n\n\n

                              Repair Windows\u2019 System Files<\/span><\/h2>\n\n\n\n

                              When Windows\u2019 system files become damaged, you experience issues using various system features, including Windows Update. In this case, use the System File Checker (SFC) tool to find and fix the corrupted core files on your computer<\/a>.\n<\/p>\n\n\n\n

                              The SFC tool automatically finds the faulty files and replaces those files with working ones.\n<\/p>\n\n\n\n

                                \n
                              1. Open Run<\/span> by pressing Windows<\/span> + R<\/span>, type CMD<\/span>, and press Ctrl<\/span> + Shift<\/span> + Enter<\/span>.
                                <\/li>\n\n\n\n
                              2. Select Yes<\/span> in the User Account Control<\/span> Prompt.
                                <\/li>\n\n\n\n
                              3. Type the following command on the CMD<\/span> window and press Enter<\/span>:
                                DISM.exe \/Online \/Cleanup-image \/Restorehealth<\/li>\n<\/ol>\n\n\n
                                \n
                                \"The<\/figure>\n<\/div>\n\n\n
                                  \n
                                1. Run the following command to start fixing your system\u2019s damaged files:
                                  sfc \/scannow
                                  <\/li>\n\n\n\n
                                2. Update your PC.
                                  <\/li>\n<\/ol>\n\n\n\n

                                  Clean Boot Windows and Install the Update<\/span><\/h2>\n\n\n\n

                                  If a third-party app is causing interference, clean boot your Windows PC<\/a> and then install the update. Clean booting your system isolates any third-party items, allowing you to check if those items are the culprit.\n<\/p>\n\n\n\n

                                    \n
                                  1. Open Run<\/span> by pressing Windows<\/span> + R<\/span>, type the following command, and press Enter<\/span>:
                                    msconfig
                                    <\/li>\n\n\n\n
                                  2. Access the Services<\/span> tab on the open window, enable the Hide all Microsoft services<\/span> option, and choose Disable all<\/span>.<\/li>\n<\/ol>\n\n\n
                                    \n
                                    \""Services,"<\/figure>\n<\/div>\n\n\n
                                      \n
                                    1. Open the Startup<\/span> tab and select Open Task Manager<\/span>.
                                      <\/li>\n\n\n\n
                                    2. Right-click each app whose Status<\/span> column displays Enabled<\/span> and choose Disable<\/span>. This prevents the installed apps from automatically running.<\/li>\n<\/ol>\n\n\n
                                      \n
                                      \""Disable"<\/figure>\n<\/div>\n\n\n
                                        \n
                                      1. Close Task Manager<\/span>, return to the System Configuration<\/span> window, and select OK<\/span>.
                                        <\/li>\n\n\n\n
                                      2. Restart your PC.
                                        <\/li>\n\n\n\n
                                      3. Try to update your system.
                                        <\/li>\n<\/ol>\n\n\n\n

                                        If your PC updates successfully in clean boot mode, you\u2019ve likely installed malicious apps on your system. Remove those apps from Settings<\/span> > Apps<\/span> > Installed apps<\/span> on Windows 11 and Settings<\/span> > Apps<\/span> on Windows 10.\n<\/p>\n\n\n\n

                                        Manually Download and Install the Update<\/span><\/h2>\n\n\n\n

                                        If a specific update fails to install, you can manually download and install that update<\/a> on your system. Microsoft has an online update repository from where you can download any update you want for your machine.\n<\/p>\n\n\n\n

                                          \n
                                        1. Find the faulty update name from Settings<\/span> > Windows Update<\/span> on Windows 11 and Settings<\/span> > Update & Security<\/span> > Windows Update<\/span> on Windows 10. The update name should start with KB<\/span>.
                                          <\/li>\n\n\n\n
                                        2. Launch a web browser and head to the Microsoft Update Catalog<\/a> site.
                                          <\/li>\n\n\n\n
                                        3. Select the search box on the site, type the faulty update\u2019s name, and press Enter<\/span>.
                                          <\/li>\n\n\n\n
                                        4. Select Download<\/span> next to your update and save the update to your PC.<\/li>\n<\/ol>\n\n\n
                                          \n
                                          \"The<\/figure>\n<\/div>\n\n\n
                                            \n
                                          1. Run the downloaded file to install the update.
                                            <\/li>\n\n\n\n
                                          2. Restart your PC after installing the update.
                                            <\/li>\n<\/ol>\n\n\n\n

                                            Fix the Error Preventing You From Installing Windows Updates<\/span><\/h2>\n\n\n\n

                                            It\u2019s crucial to keep your Windows PC up to date. If your updates fail to install<\/a> and you get an error 0x80070002, the guide above is all you need to fix the problem. The guide covers solutions to fix the very items that can cause your update problem, allowing you to install all the available updates without a hiccup on your PC. Enjoy!\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                                            If you\u2019ve received a 0x80070002 error while installing a Windows update, there are ways to get around this problem. This issue occurs for various reasons, including incorrect date and time […]<\/p>\n","protected":false},"author":38,"featured_media":83046,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24],"tags":[10356],"class_list":{"0":"post-83058","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-how-to","8":"tag-windows-11"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/helpdeskgeek.com\/wp-content\/pictures\/2024\/11\/9-ways-to-resolve-a-windows-update-install-error-0x80070002-1-compressed.png","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/helpdeskgeek.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t